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Call Center Freshers Remote job in Brazil
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The Elite Job
Anywhere
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8 hours ago
$20–$30 an hour
Work from home
Full–time and Part-time
The Elite Job is a leading global recruitment agency, specializing in connecting talented individuals with top-tier companies across various industries. With a commitment to excellence and a passion for matching the right people with the right roles, we strive to create a positive impact in the professional lives of our candidates and the operational success of our clients.

Job Summary:

We are seeking enthusiastic and dedicated individuals to join our team as Call Center Freshers. This is a remote position based in Brazil, offering an excellent opportunity for recent graduates or individuals new to the workforce to start their careers in a dynamic and supportive environment. As a Call Center Fresher, you will be the first point of contact for our clients, providing exceptional customer service and support.

Key Responsibilities:
• * Handle inbound and outbound calls in a professional manner.
• * Assist customers with inquiries, complaints, and technical issues.
• * Provide accurate information about products and services.
• * Document customer interactions and maintain accurate records.
• * Collaborate with team members to resolve complex issues.
• * Meet performance targets and contribute to team goals.
• * Participate in training and development programs to enhance skills.
• Required Skills and Qualifications:
• * High school diploma or equivalent.
• * Excellent verbal and written communication skills in Portuguese (English proficiency is a plus).
• * Strong problem-solving skills and attention to detail.
• * Ability to work independently and as part of a team.
• * Basic computer skills and familiarity with CRM software.
• * Positive attitude and a willingness to learn.
• * Previous customer service experience is a plus, but not required.
• Experience:
• * No prior experience required; this is an entry-level position suitable for fresh graduates or individuals new to the workforce.
• * Any experience in customer service or call center operations is an advantage.
• Working Hours:
• * Full-time position with flexible working hours.
• * Must be available to work shifts, including weekends and holidays if required.
• Knowledge, Skills, and Abilities:
• * Strong interpersonal and communication skills.
• * Ability to manage stress and handle challenging situations calmly.
• * Good organizational skills and the ability to multitask.
• * Adaptability to changing processes and technologies.
• Benefits:
• * Competitive salary and performance-based incentives.
• * Flexible remote working arrangements.
• * Comprehensive training and career development opportunities.
• * Health insurance and other employee benefits.
• * Supportive and inclusive work environment.
• Why Join The Elite Job:
• * Be part of a renowned global recruitment agency.
• * Opportunity to grow and advance your career in customer service.
• * Work from the comfort of your home.
• * Engage with a diverse and dynamic team.
• * Make a meaningful impact by helping clients receive exceptional service.
• How to Apply:

Interested candidates are invited to apply by submitting their resume and a cover letter detailing their interest and suitability for the position. Please apply via our website: The Elite Job Careers.

Join The Elite Job today and embark on a rewarding career path with endless possibilities