Call Center Jobs in Jaipur - Call Center Openings in Jaipur call 8233810148

Job Description

Inbound Customer Service

Provide best-in-class customer service and problem resolution to customer queries over the voice based poneservice.

Support customers across Telecommunication, Meet customer requirements through first contact resolution.

Clarify customer requirements; probe for and confirm understanding of requirements or problem.

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

Listen attentively to customer needs and concerns; demonstrate empathy.

Confirm customer understanding of the solution and provide additional customer education as needed.

Prepare complete and accurate work and update customer file.

Candidate Profile: Education and Experience

College Graduates (any stream) Fresher or Experienced or undergraduates Fresher

Should have excellent communication and English speaking skillsKnowledge of basic computer operations.

Ability and willingness to learn.

Courteous with strong customer service orientation.

Dependable with proficient attention to detail.

Good listening and responding skills.

Should be willig to take up challenges and go extra mile to perform work responsibilities

Should have great interpersonal skills and ability to perform under pressure

Eligibility Criteria:

Undergraduate or Graduate fresher can also apply

BE/Btech freshers are not eligible.Keywords / Skills :

International Call Center, Voice Process, Customer Care Executive

Education:

Any graduate

Stream:

Any

Function:

Customer Service/ Call Centre/ BPO

Role:

Customer Service Executive (Voice)

Industry:

• Insurance

• ITES/BPO

Summary:

Hi,The Customer Care Associate iresponsible for receiving, investigating and responding to all customer inquiries regarding installation

contect person hr aniya