Telesales Executive

Full Job Description
• conducting customer satisfaction surveys to understand what areas of the company’s services need improvements
• catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
• dealing with customer issues and churning out an easy-to-follow solution
• managing payment and delivery of customer orders
• helping customers choose the right product for their requirements and budget
• handling customer concerns and complaints in a timely manner
• informing customers of upcoming promotions or deals
• establishing a positive rapport with all clients and customers in person or via phone
• forming reports based on customer satisfaction statistics and helping their team to develop new skills
• fixing appointments based on the availability of customers and clients
• interacting with customers to ensure they have a desirable and shareable experience

Job Type: Full-time

Salary: ₹18,000.00 – ₹20,000.00 per month

Benefits:
• Work from home

Schedule:
• Monday to Friday
• Night shift
• US shift

Ability to commute/relocate:
• Udaipur, Udaipur – 313001, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor’s (Preferred)

Experience:
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:
• Hindi (Preferred)
• English (Preferred