Add listing Add

Call Center Operator

Place of work Calgary
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

Job Title: Call Centre Operator (Contract until September 31/2025)
Location: Onsite
Reports To: Manager of Customer Support and Operations
At Stride, we proudly partner with foundations and not-for-profit organizations to raise critical funds through professionally managed lottery programs. Our work helps generate millions of dollars annually in support of life-changing healthcare initiatives, groundbreaking research, and essential community services across Canada. By combining strategic insight, operational excellence, and a deep commitment to our clients’ missions, we help deliver high-impact results that make a real difference in the lives of Canadians.

About the Role
The Call Centre Operator is the front-line voice of our lottery projects and provides the initial impression to customers. Operators will take calls for lottery ticket orders, enter purchaser data into the system, verify the data entered, open incoming mail orders, and complete data entry for mail-in orders.

Key Responsibilities
Positive attitude
A comfort in selling and suggesting alternative product solutions
Meet and exceed sales targets
The ability to quickly establish trust and a personal connection
Quickly identify issues and propose practical solutions
Answer phones and respond to customer inquiries.
Complete data entry and verify customer lottery ticket order information.
Provide ticket purchasers with lottery campaign information as detailed in the project reference binder.
Complete support tickets for customer service inquiries.
Courtesy Outbound reminder calls.
Assist with opening, reviewing, and sorting incoming lottery ticket mail orders.
Other duties as assigned.
Qualifications
Previous sales experience in a Call Centre, Retail or Restaurant environment
Flexibility, adaptability and reliability
Strong problem-solving skills
Ability to type quickly and efficiently

Company address

Canada
Alberta
Calgary Show on map Get directions
Company Name: Jumbo Interactive
You will be redirected to another website to apply.
Apply and send CV
Offer ID: #1130457, Published: 5 days ago, Company registered: 3 months ago

Other offers

1963login
3967 job offers
Laboratory Technician-Calgar
1963login · Calgary, CA
1963login
· Calgary, CA
POSITION PROFILE Job Title: Laboratory Technician Reports to (title): Laboratory Supervisor / Laboratory Manager Department: Laboratory Basic Purpose: What is the overall function of the job? Results oriented to produce ...
1963login
3967 job offers
traditional Chinese medicine practitioner
1963login · Calgary, CA
1963login
· Calgary, CA
Education: Expérience: Education Bachelor's degree Tasks Diagnose patient illnesses and minor injuries, such as allergies and muscle strains or sprains Diagnose physiological disorders and injuries of patients Treat pati...
1963login
3967 job offers
05608 Assistant Store Manager
1963login · Calgary, CA
1963login
· Calgary, CA
Overview SALLY ASSISTANT STORE MANAGER- CANADA: By working at Sally Beauty Canada, you would be part of the largest hair and beauty supplier in the world, and we are on a mission to empower our customers to express thems...
1963login
3967 job offers
Customer Service Cashier (Creekside)
1963login · Calgary, CA
1963login
· Calgary, CA
This is your opportunity to embrace a culture that reflects a sense of pride and ownership in work. Our Co-operative demonstrates mutual respect for the team & our members and shows care towards the community. We car...
1963login
3967 job offers
Support Substitutes 2025-2026 School Year - Learning Assistant
1963login · Calgary, CA
1963login
· Calgary, CA
Support Substitutes - 2025 - 2026 School Year Learning Assistant Company Overview As a rapidly growing school division in Alberta, Rocky View Schools (RVS) supports the educational needs of more than 28,600 students from...
1963login
3967 job offers
Business development advisor
1963login · Calgary, CA
1963login
· Calgary, CA
Education: Expérience: Education Bachelor's degree Tasks Supervise professional and support staff and students Perform administrative tasks Prepare reports, research papers, educational texts or articles Provide consulti...
1963login
3967 job offers
Advisor - Compensation
1963login · Calgary, CA
1963login
· Calgary, CA
Why WestJet: Every WestJet journey has the potential to enrich lives; a career with us is no exception. WestJet arrived on the Canadian airline scene in 1++6 and changed the industry for the better. We made air travel mo...
1963login
3967 job offers
Experiential Learning Specialist, Taylor Institute for Teaching and Learning
1963login · Calgary, CA
1963login
· Calgary, CA
Description We would like to take this opportunity to acknowledge the traditional territories of the people of the Treaty 7 region in Southern Alberta. The City of Calgary is also home to Métis Nation of Alberta, Distric...
1963login
3967 job offers
Little Burgundy Sales Lead
1963login · Calgary, CA
1963login
· Calgary, CA
PRÉSENTATION DE L'ENTREPRISE Little Burgundy a été fondée en 2008 dans le quartier du même nom à Montréal, au Québec. Little Burgundy est un détaillant de chaussures de marques avec son propre style unique destiné à ceux...
1963login
3967 job offers
Youth Recovery Program (YRP) – Weekend Child and Youth Care Counsellor
1963login · Calgary, CA
1963login
· Calgary, CA
Hull Services has an organizational commitment to pursuing truth and reconciliation, decolonization and anti-oppression. About us: Hull Services has long had a reputation for providing leading edge child, youth, and fami...
1963login
3967 job offers
Human Resources Business Partner
1963login · Calgary, CA
1963login
· Calgary, CA
Department: Human Resources Employment Type: Full-Time Requisition ID: 1076 Date Posted: June 2, 2025 Closing Date: June 16, 2025 or until filled We are looking for a strategic Human Resources Business Partner to play a ...
1963login
3967 job offers
BARISTA
1963login · Calgary, CA
1963login
· Calgary, CA
Working Title: Barista, Mercatino at The Bow, Calgary, AB Employment Status: Full-Time Starting Hourly Rate: $16.50/hour Address: 500 Centre street S, 2nd floor, Calgary, AB, T2G1A6 New Hire Schedule: Mon-Fri, 6:30am-3pm...
1963login
3967 job offers
Product Stewardship SDS Coordinator
1963login · Calgary, CA
1963login
· Calgary, CA
Pay Band: N This position is required to be on-site. Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason...
1963login
3967 job offers
Real Estate Transactions Coordinator
1963login · Calgary, CA
1963login
· Calgary, CA
Why Work Here? Employees at ATCO are offered endless variety. We are entrepreneurial with a large degree of autonomy and freedom, experiencing new situations and learning opportunities every day. Internal advancement is ...
1963login
3967 job offers
pizza cook
1963login · Calgary, CA
1963login
· Calgary, CA
Education: Expérience: Education Secondary (high) school graduation certificate Tasks Prepare and cook complete meals or individual dishes and foods Supervise kitchen staff and helpers Maintain inventory and records of f...
Recommend to friend Share on facebook Print Get route to office