Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.

We’re looking for detail-oriented and thoughtful people to join our growing international team!

Duties

You’ll be tasked with answering customer questions over the phone and need to be able to think on your feet, communicate clearly and effectively in writing, and empathize with customers.
Diagnose and solve the customers’ problems via phone, email, chat.
Communicate effectively via phone, chat, and email with our customers
Coordinate effectively with peers and your manager

Your commitment

Fluency in English, spoken and written communication.
Excellent communication skills, both on the phone and in writing.
Personal integrity and conscientiousness.
Strong orientation on task completion, results, and strategic goals.
Team player.
Continuous learner.
Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on).
Have your own laptop.
Noise-canceling headset.

Benefits

The flexibility of working from home without having to go to the office
An international and diverse work atmosphere
Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment

If you believe this is a perfect opportunity for your career, hit the Apply button