Job Description
Company Description
Tulasi Healthcare is the biggest private mental health establishment in north India, with over 20 years of experience. We have three centers with a total of 225 beds in Delhi and Gurugram. Our team consists of experienced psychiatrists, clinical psychologists, therapists, and other medical and paramedical staff. We provide integrated preventive and therapeutic mental healthcare through our clinics, rehabilitation centre.
Role Description
This is a full-time on-site role as a Call Center Representative at Tulasi Healthcare in Gurugram. The Call Center Representative will be responsible for providing customer support and ensuring customer satisfaction through effective communication and problem-solving skills. The role involves handling incoming calls, addressing customer inquiries, resolving complaints, and providing information about our mental healthcare services. English speaking and familiar with CRM.
Qualifications
Customer Service Representatives and Customer Support skill.
• Customer Satisfaction and problem-solving abilities
• Computer Literacy, including proficiency in CRM
• Fluency in English and CRM
Tulasi Healthcare is the biggest private mental health establishment in north India, with over 20 years of experience. We have three centers with a total of 225 beds in Delhi and Gurugram. Our team consists of experienced psychiatrists, clinical psychologists, therapists, and other medical and paramedical staff. We provide integrated preventive and therapeutic mental healthcare through our clinics, rehabilitation centre.
Role Description
This is a full-time on-site role as a Call Center Representative at Tulasi Healthcare in Gurugram. The Call Center Representative will be responsible for providing customer support and ensuring customer satisfaction through effective communication and problem-solving skills. The role involves handling incoming calls, addressing customer inquiries, resolving complaints, and providing information about our mental healthcare services. English speaking and familiar with CRM.
Qualifications
Customer Service Representatives and Customer Support skill.
• Customer Satisfaction and problem-solving abilities
• Computer Literacy, including proficiency in CRM
• Fluency in English and CRM
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Representative position is now open for candidates interested in the Health Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
