Job Description
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.
Responsibilities
• Provides customer support by phone, email or instant message to consumers.
• Processes a high volume of consumer inquiries of products and services and
resolves a targeted percentage of those inquiries.
• Troubleshoots customer problems, identifies the root cause of the problem and
uses tools and resources appropriately to determine how to resolve customer
problems.
• Tracks and documents inbound support requests and ensures proper notation of customer
problems or issues.
• Updates customer information and ensures accurate entry of contact information.
Qualifications-Any Graduate
Responsibilities
• Provides customer support by phone, email or instant message to consumers.
• Processes a high volume of consumer inquiries of products and services and
resolves a targeted percentage of those inquiries.
• Troubleshoots customer problems, identifies the root cause of the problem and
uses tools and resources appropriately to determine how to resolve customer
problems.
• Tracks and documents inbound support requests and ensures proper notation of customer
problems or issues.
• Updates customer information and ensures accurate entry of contact information.
Qualifications-Any Graduate
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Representative | | Votiko position is now open for candidates interested in the Hindi Call Center Jobs sector. This role in Surat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hindi Call Center Jobs is a plus.
