Job Description
Job Description
Position :: Call center specialist
Location :: A-77 Sector 2, Noida, near sector 15 metro station 201301
Duration :: Permanent & Onsite
Call Center Specialist Responsibility ::
Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues, and provide solutions.
Ensure you follow the customer service script provided by the company for uniformity.
Also, be well-read on company policies and the website for FAQs or policy related answers.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets, and customer queries.
Requirements
Graduated degree in any stream is preferred.
Prior experience with customer service and call centers in relevant job roles.
Customer oriented attitude with professionalism.
Strong multitasking, time management, and target achieving skills.
Excellent communication and listening skills with good command over the
English language.
Thanks & Regards
Vishal Singh
_Human Resource & Process Trainer_
Email: [HIDDEN TEXT]
Linkedin: https
Position :: Call center specialist
Location :: A-77 Sector 2, Noida, near sector 15 metro station 201301
Duration :: Permanent & Onsite
Call Center Specialist Responsibility ::
Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues, and provide solutions.
Ensure you follow the customer service script provided by the company for uniformity.
Also, be well-read on company policies and the website for FAQs or policy related answers.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets, and customer queries.
Requirements
Graduated degree in any stream is preferred.
Prior experience with customer service and call centers in relevant job roles.
Customer oriented attitude with professionalism.
Strong multitasking, time management, and target achieving skills.
Excellent communication and listening skills with good command over the
English language.
Thanks & Regards
Vishal Singh
_Human Resource & Process Trainer_
Email: [HIDDEN TEXT]
Linkedin: https
💡 Quick Summary
Seeking a career-building opportunity? The Call center specialist position is now open for candidates interested in the BPO Jobs sector. This role in Noyeda offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
