Job Description
C
Credicus Business Services
ETLI Inbound Customer Service, BPO Call Center
Credicus Business Services • Mumbai, Maharashtra • via Jooble
17 days ago
₹4L–₹8L a year
Full–time
No Degree Mentioned
Apply on Jooble
Apply on Adzuna
Apply on BeBee
Apply on Jobrapido.com
Job description
• Handle inbound customer queries with patience and clarity
• Maintain effective communication in English during customer interactions
• Demonstrate basic computer knowledge for daily tasks
• Provide customer support while maintaining service standards
• Ensure a positive customer experience with every interaction
Eligibility Criteria:
• HSC (12th Pass) is mandatory
• Open to both freshers and ex...
Report this listing
XPERTIFI SKILLS TECH
Call Center Trainer (Andheri East)
XPERTIFI SKILLS TECH • Mumbai, Maharashtra • via Jobrapido.com
11 days ago
Full–time
Apply on Jobrapido.com
Job description
Job Summary
We are hiring an experienced Call Center Trainer to deliver structured training for current hires and ongoing upskilling for existing agents. The trainer will build robust foundations in product knowledge, process, communication, and customer handling to drive high performance and customer satisfaction.
Key Responsibilities
- Deliver training programmes for product, process, and soft skills
- Conduct workshops on voice and accent, communication, and stress management
- Design, create, and regularly update training material, presentations, and assessments
- Track trainee progress and share clear feedback for improvement
- Support quality and performance outcomes through coaching and mentoring
- Align training with key service metrics and business goals
Required Qualifications
- Bachelor’s degree in Business, Education, or related field
- 3 to 5 years of experience as a Trainer in a BPO environment
- Experience across US and UK banking, US and UK telecom, and UK entertainment business
- Strong understanding of call center operations and client service metrics
- Excellent communication, presentation, and interpersonal skills
- Proficiency in MS Office, especially PowerPoint and Excel
- Familiarity with Learning Management Systems is a plus
Key Skills
- Training facilitation
- Coaching and mentoring
- Process knowledge
What We Offer
- Competitive salary
- Performance based incentives
- Growth opportunities opportunities
- Dynamic and collaborative work environment
How to Apply
Apply on Indeed with your updated CV. Shortlisted candidates will be contacted for the next steps.
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: Hybrid remote in Andheri East, Mumbai, Maharashtra
Credicus Business Services
ETLI Inbound Customer Service, BPO Call Center
Credicus Business Services • Mumbai, Maharashtra • via Jooble
17 days ago
₹4L–₹8L a year
Full–time
No Degree Mentioned
Apply on Jooble
Apply on Adzuna
Apply on BeBee
Apply on Jobrapido.com
Job description
• Handle inbound customer queries with patience and clarity
• Maintain effective communication in English during customer interactions
• Demonstrate basic computer knowledge for daily tasks
• Provide customer support while maintaining service standards
• Ensure a positive customer experience with every interaction
Eligibility Criteria:
• HSC (12th Pass) is mandatory
• Open to both freshers and ex...
Report this listing
XPERTIFI SKILLS TECH
Call Center Trainer (Andheri East)
XPERTIFI SKILLS TECH • Mumbai, Maharashtra • via Jobrapido.com
11 days ago
Full–time
Apply on Jobrapido.com
Job description
Job Summary
We are hiring an experienced Call Center Trainer to deliver structured training for current hires and ongoing upskilling for existing agents. The trainer will build robust foundations in product knowledge, process, communication, and customer handling to drive high performance and customer satisfaction.
Key Responsibilities
- Deliver training programmes for product, process, and soft skills
- Conduct workshops on voice and accent, communication, and stress management
- Design, create, and regularly update training material, presentations, and assessments
- Track trainee progress and share clear feedback for improvement
- Support quality and performance outcomes through coaching and mentoring
- Align training with key service metrics and business goals
Required Qualifications
- Bachelor’s degree in Business, Education, or related field
- 3 to 5 years of experience as a Trainer in a BPO environment
- Experience across US and UK banking, US and UK telecom, and UK entertainment business
- Strong understanding of call center operations and client service metrics
- Excellent communication, presentation, and interpersonal skills
- Proficiency in MS Office, especially PowerPoint and Excel
- Familiarity with Learning Management Systems is a plus
Key Skills
- Training facilitation
- Coaching and mentoring
- Process knowledge
What We Offer
- Competitive salary
- Performance based incentives
- Growth opportunities opportunities
- Dynamic and collaborative work environment
How to Apply
Apply on Indeed with your updated CV. Shortlisted candidates will be contacted for the next steps.
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: Hybrid remote in Andheri East, Mumbai, Maharashtra
💡 Quick Summary
Seeking a career-building opportunity? The Call Center Trainer (Andheri East) position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.