Call Center Trainer II

💰 ₹21,600 - ₹34,560 (Est.) 📍 Pune 🕐 Today

Job Description

C
Caliber Organisation


Contact Center Sales Agent
Caliber Organisation • Pune, Maharashtra • via Jooble
9 days ago
₹3L–₹5L a year
Full–time
No Degree Mentioned
Apply on Jooble
Job description
Skills : - Client servicing, b2b sales, customer service, marketing management, solving queries, leadership development, bdm, field management, brand campaigns, brand awareness, bpo, call centers, channel sales, mass media, entrepreneurship, insurance, local sales, lead generation, dealer sales, agency sales, cabin services, cross selling, upselling, tele sales, crm, client relation, client servic...
Report this listing

FIS


Call Center Trainer II
FIS • Pimpri-Chinchwad, Maharashtra • via LinkedIn
3 days ago
Full–time
Apply on LinkedIn
Job description
Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor of Commerce/Business

Travel Percentage

0%

What You Will Be Doing

This position is for Trust Accounting (Reliance Trust)~ You will be responsible for processing and review, working on multiple processes with critical deliverables, work on transition business, Open to work in shifts to cover client requirements.

What You Bring

Knowledge / Experience
• Min 5 years of experience on Reconciliation/ investment Accounting/ Trust Accounting/ Fund Accounting
• Strong understanding of financial products like Bonds, Mutual Funds, SWAPS, Equities etc
• Knowledge of Reconciliation and reporting is must. Good to have knowledge on Trade Settlements lifecycle, Corporate actions and Accruals
• Hands on experience around business transitions and required documentation will have added advantage
• Candidate should have exposure around audits (internal and external) and strong understanding around Risk and Control framework
• Establish strong relationship with onshore counterparts and should be capable of handling Onshore Queries and Issues
• Working closely with the team to identify process needs, putting strong controls in place, and identify the gaps in process. Also ensure that all SLA’s are met
• Raise any issues related to process, people and others to line management on urgent basis with possible solution
• Should be very active who can discover out the opportunities in existing business by gaining efficiencies, Automating the processes
• Candidate should be in position to manage the team in absence of manager
• Working closely with the team to identify process needs, putting strong controls in place, reviewing work and reviewing process related documentations on timely basis
• Good to have knowledge of different MIS which are created and shared with upper management for analysis

Skills
• Strong problem solving and analytical skill
• Strong knowledge of Capital Market and different securities in financial domain
• Strong desktop computing skills MS Office
• Prior experience in knowledge transition is essential
• Hands-on experience in handling Metrics, Volumes and other SLAs (including escalations) is required

Qualifications
• Masters/Bachelor’s Degree in Accounting, Business Management/Administration or related field of study

Competencies
• Excellent oral and written communication and articulation skills;
• Time Management & Prioritization Skill;
• Strong interpersonal skills & customer orientation and an unwavering commitment to service quality;
• Strong research and analytical skills and attention to detail;
• Collaborative – Collaborate with different groups and complete the assigned task;
• Attention to detail – Understand customer requirement in detail and process per procedure;
• Organized approach – manage and adapt priorities according to client and business requirements;
• Team Player- Be part of a global team

What We Offer You

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

A broad range of professional education and personal development possibilities – FIS is your final career step!

A competitive salary and benefits

A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

💡 Quick Summary

Seeking a career-building opportunity? The Call Center Trainer II position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: FIS

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Call Center Trainer II in Pune is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Call Center Trainer II is an on-site position based in Pune. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Call Center Trainer II. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

Similar Openings

  • International Voice Customer Support | WFO | US Process

    • Company : Teleperformance Noida • Client : Logistics Process • Location - Noida • Position : International Voice Customer Support Process Type :- Voice Process Communication :- C1 & Above Education :- UG/Graduate Salary : Fresher :- UG Fresher ...

    Full Time / Part Time

    Salary Estimated: 19K to 23K

    Noida, Uttar Pradesh

    July 11, 2026


    Apply Now

  • Technical Delivery Manager

    Start of main content Let’s be honest for a second… You’ve probably seen a few “Delivery Manager” roles that quietly expect you to still be the smartest technical person in the room. This isn’t one of those. This is a people-first delivery leadership...

    Full Time / Part Time

    Salary Estimated: 22K to 35K

    Adelaide, South Australia

    July 11, 2026


    Apply Now

  • Voyage Non-US-CAN

    Skip to main content Start of main content Job title, keywords or company South Australia 50 km jobs in South Australia 1,000+ jobs Voyage Non-US-CAN Marriott International, Inc Adelaide SA 5000 View similar jobs with this employer South Australia Ac...

    Full Time / Part Time

    Salary Estimated: 15K to 23K

    Remote

    July 11, 2026


    Apply Now

  • Surveyor

    Skip to main content Start of main content Job title, keywords or company South Australia 50 km jobs in South Australia 1,000+ jobs Voyage Non-US-CAN Marriott International, Inc Adelaide SA 5000 View similar jobs with this employer South Australia Ac...

    Full Time / Part Time

    Salary Estimated: 19K to 28K

    Adelaide, South Australia

    July 11, 2026


    Apply Now

  • South Australia Account Manager

    Skip to main content Start of main content Job title, keywords or company South Australia 50 km jobs in South Australia 1,000+ jobs Voyage Non-US-CAN Marriott International, Inc Adelaide SA 5000 View similar jobs with this employer South Australia Ac...

    Full Time / Part Time

    Salary Estimated: 25K to 30K

    Adelaide, South Australia

    July 11, 2026


    Apply Now

  • Regulatory Engagement Specialist

    Skip to main content Start of main content work from home city, state/territory, postcode or 'remote' work from home jobs 2,000+ jobs SENIOR HR ADVISOR HBF Health Perth WA Health insurance Paid volunteer leave Work from home Visited 3 hours ago Cultu...

    Full Time / Part Time

    Salary Estimated: 25K to 32K

    Adelaide, South Australia

    July 11, 2026


    Apply Now