Job Description
Key Responsibilities:
• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Call Centre BPO Executive job
Please go through the FAQs to get all answers related to the given Call Centre BPO Executive job
• What is the eligibility criteria to apply for this Call Centre BPO Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹9500 - ₹18000 per month that depends on your interview. It's a Full Time job in Jaipur.
• How many working days are there for this Call Centre BPO Executive job?
Ans: This Call Centre BPO Executive job will have 6 working days.
• Are there any charges applicable while applying or joining this Call Centre BPO Executive job?
Ans: No, there is no fee applicable for applying this Call Centre BPO Executive job and during the employment with the company, i.e., Apex Appliance Care.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Call Centre BPO Executive role?
Ans: There is an immediate opening of 3 Call Centre BPO Executive at Apex Appliance Care
• Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Call Centre BPO Executive job?
Ans: This Call Centre BPO Executive job has Day Shift.
Candidates can call HR for more info.
💡 Quick Summary
Seeking a career-building opportunity? The Call Centre BPO Executive position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.