Job Description
Call Center / Support Executive
Job Description
• Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
• Prior experience with customer service and call centers in relevant job roles.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English and Marathi language.
Educational Qualification
• MBA
• Graduate
• BA
Required Skill Set
• Excellent leadership and communication skills
Roles & Responsibility
• Handle many inbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Ensure you follow the customer service script provided by the company for uniformity.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
Job Summary
• Pune
• 1-2 Years
• 01/05/2026
• Immidiate
• Full Time
💡 Quick Summary
Seeking a career-building opportunity? The Call Centre Executive position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
