Description
Call Centre Jobs
We are currently hiring for Call Centre Jobs across India. As a Call Centre Agent, you will be responsible for handling customer inquiries, providing information, and resolving any issues or concerns they may have. You will be the first point of contact for customers, so excellent communication skills and a friendly demeanor are essential.
Responsibilities:
• Answering incoming calls and responding to customer inquiries
• Providing information about products and services
• Handling and resolving customer complaints
• Processing orders, forms, and applications
• Keeping records of customer interactions, transactions, comments, and complaints
• Ensuring customer satisfaction and providing professional customer support
Requirements:
• High school diploma or equivalent
• Excellent communication skills, both verbal and written
• Ability to handle stressful situations and difficult customers
• Good problem-solving skills
• Basic computer knowledge and typing skills
• Ability to work in a team environment
• Flexibility to work in shifts, including evenings, weekends, and holidays
Benefits:
• Competitive salary
• Health insurance
• Paid time off
• Opportunities for career growth and advancement
• Training and development programs
• Positive and supportive work environment
If you are interested in joining our team and have the required qualifications, please submit your resume and cover letter to apply for the Call Centre Jobs. We look forward to hearing