Job Description
Job Description
Role: Manager
Qualification: Preferably an MBA with call centre /operations background
Experience (Years): 5 to 7
Shift- Looking at someone who is flexible with the shifts, but it will mostly be from + am to 7 pm.
Work Week: 6 days with Sunday off.
Location: Hyderabad
Job Role and Responsibilities:
· To take care of the day to day call centre activities
· Managing the team and addressing the issues
· Maintaining the overall Quality and standards of the call centre
· Managing the Various Processes and Order management
· Executing various new initiatives by collaborating with various departments.
Desired Skills: Need to be very good in Excel & Power point, good communication skills.
Requirements
Call Centre Management
Report
Role: Manager
Qualification: Preferably an MBA with call centre /operations background
Experience (Years): 5 to 7
Shift- Looking at someone who is flexible with the shifts, but it will mostly be from + am to 7 pm.
Work Week: 6 days with Sunday off.
Location: Hyderabad
Job Role and Responsibilities:
· To take care of the day to day call centre activities
· Managing the team and addressing the issues
· Maintaining the overall Quality and standards of the call centre
· Managing the Various Processes and Order management
· Executing various new initiatives by collaborating with various departments.
Desired Skills: Need to be very good in Excel & Power point, good communication skills.
Requirements
Call Centre Management
Report
💡 Quick Summary
Seeking a career-building opportunity? The Call Centre Manager position is now open for candidates interested in the BPO Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
