Job Description
Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
• Flexible schedule
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Required)
Language:
• Hindi (Required)
Work Location: In person
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
• Flexible schedule
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Required)
Language:
• Hindi (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Call Centre Representative position is now open for candidates interested in the BPO Jobs sector. This role in Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
