Job Description
Handle a large volume of inbound and outbound calls in a timely manner
- Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary
- Identify customer needs, research issues, resolve complaints, and provide solutions
- Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team
- Recommend improvements for systems and processes to boost organizational efficiency
• Job Types: Full-time, Permanent, Fresher
Pay: ₹22,500.00 - ₹26,500.00 per month
• Benefits:
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
• Education:
- Higher Secondary(12th Pass) (required)
• Language:
- Hindi (required)
Work Location: In person
- Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary
- Identify customer needs, research issues, resolve complaints, and provide solutions
- Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team
- Recommend improvements for systems and processes to boost organizational efficiency
• Job Types: Full-time, Permanent, Fresher
Pay: ₹22,500.00 - ₹26,500.00 per month
• Benefits:
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
• Education:
- Higher Secondary(12th Pass) (required)
• Language:
- Hindi (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Call Centre Representative position is now open for candidates interested in the BPO Jobs sector. This role in PimpriChinchwad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
