Call Centre Team Lead, $4.5K

• Min Diploma / Degree in Business Admin or related discipline

• At least 1 to 5 years of relevant experience in operations management with 1-2 years in a supervisory role

• Prior experience working in call centre environment essential

• Able to support daily execution of operations, ensure smooth handling of enquiries, escalations and issue resolutions

• Collaborate with stake holders to address operational challenges, gather insights and support cross-functional initiatives

• Prepare and present regular reports on team performance, KPIs and improvement opportunities to management

Additional Information Required:

- Reason for leaving previous employment(s)

- Availability

For quicker response, kindly email direct to ivyho@recruitexpress.com.sg

Ivy Ho Sook Feng (CEI Number R1104473)

ivyho@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret only shortlisted candidates will be notified.