Job Description
Job Description
JOB TITLE:
Call Operator
QUALIFICATION:
Any Graduate
EXPERIENCE: 1-3 Years
ROLE AND RESPONSIBILITY :
• She/he will attend the calls; do primary referrals, does data entry and forwards serious cases and cases which need first point counseling to Helpline Administrator.
• She/he will provide information about the Government Schemes and programmers related to Child protection and Child Rights.
• She/he will provide all the assistance to children applying for any such above mentioned schemes or programmers and guide them through the process to be adopted for accessing the same.
• She/he will help the Helpline Administrator in attending missed calls.
• She/he will be responsible for other work as assigned by the Helpline Administrator
• Can be outsourced to any person having good communication skills in Hindi, English and / or regional languages and having requisite qualifications and experience of working on telecom / web based relevant systems.
KEY SKILLS: Telesales Skills, Patience, Empathy, Problem- solving and flexibility, Active listening, Clarity in Communicating, Organizing data/info, Multitasking
LOCATION:
Bhopal and MP State Level
SALARY:
8,000 – 13,000 /Month
TENURE:
1 Year
DATE OF JOINING :
July 2026
NAME OF THE PERSON GIVING INFORMATION: HR Department
DESIGNATION:
HR Manager
DATE:
1+-06-23
Requirements
Tele sales Skills, Patience, Empathy, Problem- solving and flexibility, Active listening, Clarity in Communicating, Organizing data/info, Multitasking
JOB TITLE:
Call Operator
QUALIFICATION:
Any Graduate
EXPERIENCE: 1-3 Years
ROLE AND RESPONSIBILITY :
• She/he will attend the calls; do primary referrals, does data entry and forwards serious cases and cases which need first point counseling to Helpline Administrator.
• She/he will provide information about the Government Schemes and programmers related to Child protection and Child Rights.
• She/he will provide all the assistance to children applying for any such above mentioned schemes or programmers and guide them through the process to be adopted for accessing the same.
• She/he will help the Helpline Administrator in attending missed calls.
• She/he will be responsible for other work as assigned by the Helpline Administrator
• Can be outsourced to any person having good communication skills in Hindi, English and / or regional languages and having requisite qualifications and experience of working on telecom / web based relevant systems.
KEY SKILLS: Telesales Skills, Patience, Empathy, Problem- solving and flexibility, Active listening, Clarity in Communicating, Organizing data/info, Multitasking
LOCATION:
Bhopal and MP State Level
SALARY:
8,000 – 13,000 /Month
TENURE:
1 Year
DATE OF JOINING :
July 2026
NAME OF THE PERSON GIVING INFORMATION: HR Department
DESIGNATION:
HR Manager
DATE:
1+-06-23
Requirements
Tele sales Skills, Patience, Empathy, Problem- solving and flexibility, Active listening, Clarity in Communicating, Organizing data/info, Multitasking
💡 Quick Summary
Seeking a career-building opportunity? The Call Operator position is now open for candidates interested in the MIS Executive sector. This role in Bhopal offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
