Job Description
Shift Timings - 0+.00am to 06.00pm
Responsibilities: Call Monitoring II Call Auditing II QA
• Auditing the required number of calls and giving accurate feedback
• Provide data inputs to internal stakeholders
• Collaborate with internal teams to identify gaps and areas for improvement opportunities
• Prepare and analyze internal and external quality reports for management staff review
💡 Quick Summary
Seeking a career-building opportunity? The Call Quality Analyst position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
