Job Description
QUALITY ANALYST (US BPO)
SALARY - UPTO 6LPA
MUST HAVE EXP WORKING IN INTERNATIONAL BPO COMPANIES AS A QUALITY ANALYST
5 DAYS WORKING , 2 WEEK OFFS
THANE LOCATION
Role Description
This is a full-time on-site role for a Call Quality Analyst(US bpo) at Hindustan Recruitment in Mumbai. As a Call Quality Analyst, you will be responsible for monitoring and evaluating the quality of inbound and outbound calls in a US BPO setting. Your role involves providing feedback to agents, identifying training needs, and ensuring compliance with quality standards.
Qualifications
• Excellent communication skills and attention to detail
• Experience in call monitoring and quality assurance processes
• Knowledge of US BPO industry standards and practices
• Ability to analyze data and provide actionable insights
• Strong problem-solving skills and a customer-oriented mindset
SALARY - UPTO 6LPA
MUST HAVE EXP WORKING IN INTERNATIONAL BPO COMPANIES AS A QUALITY ANALYST
5 DAYS WORKING , 2 WEEK OFFS
THANE LOCATION
Role Description
This is a full-time on-site role for a Call Quality Analyst(US bpo) at Hindustan Recruitment in Mumbai. As a Call Quality Analyst, you will be responsible for monitoring and evaluating the quality of inbound and outbound calls in a US BPO setting. Your role involves providing feedback to agents, identifying training needs, and ensuring compliance with quality standards.
Qualifications
• Excellent communication skills and attention to detail
• Experience in call monitoring and quality assurance processes
• Knowledge of US BPO industry standards and practices
• Ability to analyze data and provide actionable insights
• Strong problem-solving skills and a customer-oriented mindset
💡 Quick Summary
Seeking a career-building opportunity? The Call Quality Analyst|US bpo position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
