Job Description
About Neebal:
Neebal Technologies is a technology solutions provider that delivers top edge solutions across IoT, Data Analytics, Enterprise Mobility, and Cloud Technologies across verticals with a focus on Agro, Pharma & Healthcare, and BFSI industries. Founded in 2010, Neebal has appeared in Deloitte India’s Fast 50 Technology winners list four times in a row from 2017 to 2020 for its exponential growth.
We are looking for a On-Call Support with the following skill-set.
Responsibilities
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call centre database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Requirements
• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree
We are looking to engage the candidate on a full-time basis.
Job Type: Full-time
Salary: ₹15,000.00 - ₹20,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Ability to commute/relocate:
• Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Speak with the employer
++1 8XXXXXX+
Neebal Technologies is a technology solutions provider that delivers top edge solutions across IoT, Data Analytics, Enterprise Mobility, and Cloud Technologies across verticals with a focus on Agro, Pharma & Healthcare, and BFSI industries. Founded in 2010, Neebal has appeared in Deloitte India’s Fast 50 Technology winners list four times in a row from 2017 to 2020 for its exponential growth.
We are looking for a On-Call Support with the following skill-set.
Responsibilities
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call centre database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Requirements
• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree
We are looking to engage the candidate on a full-time basis.
Job Type: Full-time
Salary: ₹15,000.00 - ₹20,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Ability to commute/relocate:
• Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Speak with the employer
++1 8XXXXXX+
💡 Quick Summary
Seeking a career-building opportunity? The Call Support Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.