Caller

Responsibilities-

· Answering phones and explaining the product and services offered by the company.

· Contacting existing customers as well as prospective customers.

· Obtaining customer information and other relevant data.

· Asking questions to the customer and understanding their specifications.

· Making recordings of all the sales phone calls and sales deals.

· Maintaining the database of customers on a regular basis.

· Suggest solutions based on customers’ needs and requirements.

Requirements-

· High school diploma or equivalent.

· Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.

· Great interpersonal skills.

· Exceptional oral and written communication skills.

· Strong organizational skills.

· Ability to work in a team or individually as and when required.

· Ability to manage and handle multiple tasks.

· Outstanding problem-solving skills.

· Exceptional attention to detail.

· Ability to tolerate stress and pressure.