Job Description
Do you believe in building safer, healthier futures for LGBTQ+ communities? At ACON, you’ll be part of a bold, community-driven organisation at the forefront of health and wellbeing for LGBTQ+ people.
We’re on the lookout for a passionate individual to join our Care Coordinator/Counsellor team and provide critical support to LGBTQ+ people.
This isn’t just another care coordination and counselling role; it’s a chance to help shape how community-based services truly meet the needs of LGBTQ+ communities.
Part-time (42-56 hours per fortnight) role based in our Gadigal land (Sydney) office.
What’s ACON’s Care Coordination team?
The Care Coordinator/Counselling team focuses on trauma-informed, culturally safe, client-led, short-term interventions to clients of diverse sexualities and/or genders, and people living with HIV. We also provide specialist support to people living with HIV, trans people, and people who are experiencing current suicidal ideation or have recently made a suicide attempt. LGBTQ+ communities are expansive and diverse, and include LGBTQ+ people who are Aboriginal and/or Torres Strait Islander, culturally and linguistically diverse, on temporary visas, with disability, older, living in regional, rural and remote locations, at risk of incarceration or exiting imprisonment, and victim-survivors leaving violent situations.
We support LGBTQ+ people through counselling, case coordination, safety planning, advocacy, and referrals. We work to reduce barriers, challenge stigma, and strengthen pathways so that LGBTQ+ people can access the right support, at the right time.
Ok, so what’s the role?
As a Care Coordinator/Counsellor, you will:
Provide trauma-informed counselling and care coordination to LGBTQ+ people, including people who presenting with multiple or complex needs.
Support clients through safety planning, case management, and system navigation.
Build collaborative relationships with external services and advocate for inclusive responses for LGBTQ+ communities.
Contribute to service development and sector capacity building by feeding back community needs, trends, and best practice approaches.
Who are we looking for?
Someone experienced and qualified in social work, counselling, psychology or a related field, and eligibility for accreditation with appropriate professional body (e.g. AASW, AHPRA).
An individual who values inclusion and understands the unique barriers faced by LGBTQ+ communities, First Nations peoples, people from culturally diverse backgrounds, and people living with disability.
A compassionate, trauma-informed and strengths-based person, who is committed to working with people of diverse sexuality and/or genders, and people living with and affect by HIV.
Someone with strong care coordination and counselling skills, and the ability to balance empathy with professional boundaries.
An active collaborator who can also take initiative and work independently.
What else can we tell you?
ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.
To support the successful candidate in their new role at ACON we offer:
Flexible working arrangements.
Generous learning and development opportunities.
Potential for tailored mentoring opportunities.
Supportive working environment with a knowledgeable and friendly team.
We provide a flexible and supportive working environment. You’ll be part of the Care Coordination team in the Peer and Client Services Division, a highly varied team providing multi-disciplinary care, including counselling, peer support, and home-based care.
What’s the remuneration and working details?
Salary: $93,053.00 to $95,055.00 FTE (Gross Annual Salary, PLUS Superannuation and Leave Loading) [$51.128-$52.228 / hr + Super + LL], commensurate with skills, qualifications, and experience.
Location: ACON’s Gadigal land (Sydney) Office, with flexible working options a possibility (away from the office).
Hours: Part-Time (42-56 hours per fortnight) on a 1-year fixed term contract with the possibility of extension.
We offer flexible working arrangements and a generous array of benefits and entitlements often above the National Employment Standards (NES) including:
Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.
How can I find out more details and apply?
If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.
We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.
For more information on the role, please contact TL Tran, Team Leader, Care Coordination/Counselling via email at [email protected].
Your ONLINE APPLICATION must include:
Your completed ACON Employment Application Form with all the details filled in where requested; attaching your:
Cover Letter (max. 3 pages) outlining how the position aligns with your Personal Values and Interests, and how your Skills and Experience meet the Essential Selection Criteria in the Position Description; and
Resume (max. 3 pages) outlining any current and previous employment and training. Be sure to include your Education History and any Formal Qualifications, Major / Minor Study Fields, Honours and Publications, and Work Experience (including Paid Jobs, Internships, and Volunteer work).
DOWNLOAD: Position Description
Applications Close: Sunday, 22 February 2026
We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.
ACON
WHAT WE’RE HERE FOR
HIV Prevention
HIV Support
Sexual Health
Mpox
Mental Health
Alcohol & Other Drugs
Cancer
Safety & Inclusion
Sexual, Domestic & Family Violence
Ageing
Palliative Care Support
Pride Inclusion Programs
Pride Training
Policy & Research
Kaleido Health Centre
The Meeting Centre
WHO WE’RE HERE FOR
People With HIV
Gay & Bisexual Men
Young Gay Men
Asian Gay Men
Women
Trans People
Intersex People
Aboriginal People
Older LGBTQ People
People with Disability
People Who Use Drugs
Western Sydney
Regional NSW
SUPPORT SERVICES
Community Care
Community Support Network
Aged Care Volunteer Visitors Scheme
GET INVOLVED
Make a Donation
Make a Regular Donation
Fundraise for ACON
Leave a Gift in Your Will
Corporate Partnerships
Workplace Giving
Philanthropy
ACON 40
Events
Workshops & Forums
Volunteer
Online Store
Newsletter Sign Up
Become a Member
Participate in Research
ABOUT ACON
Who We Are
Latest News
Work At ACON
Annual Reports
Contact
Privacy Policy & Website Disclaimer
Instagram
Facebook
Youtube
RSS
Search
Work At ACON
Home / About ACON / Work At ACON
ACON offers a colourful, nurturing and fun workplace. Our staff and volunteers are the foundation for our ongoing effectiveness. We are committed to our employees’ professional development and engagement – ensuring we build our capabilities with people that have the right values, attitudes, skills and knowledge.
Our head office is on Gadigal country in Surry Hills and we also have offices in regional centres on Awabakal country in Newcastle and Bunjalung country in Lismore. We provide our services and programs locally, state-wide and nationally.
We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.
Our Purpose, Vision and Values
Current Vacancies
Care Coordinator / Counsellor
Instructional Designer and Trainer
Team Leader, Care Coordination
More information and how to apply
How To Apply
Application Checklist
Downloads
How Does Recruitment Work at ACON?
For more information about ACON recruitment, please contact ACON’s People and Culture Team:
[email protected]
(02) 9206 2000
Who We Are
Latest News
Work At ACON
Annual Reports
Contact
Privacy Policy & Website Disclaimer
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Instagram
ACON Health Limited trading as ACON
ABN: 38 1XXXXXX
Authority to Fundraise: CFN/21473
Subscribe to our newsletter for the latest news and events.
ACON acknowledges the traditional owners of the land we operate on across NSW and remind people
that we are on Aboriginal land. ACON also acknowledges the Elders and in particular those visiting this website.
© ACON 2026 ACON Privacy Policy & Website Disclaimer Returns and exchanges
Acknowledgement of Country
ACON acknowledges the Traditional Owners and Custodians of the lands we operate on across NSW.
ACON pays respect to Elders past and present, and we acknowledge Brotherboys, Sistergirls, trans mob and First Nations LGBTQ+ people for their support and guidance in our work.
Close
We’re on the lookout for a passionate individual to join our Care Coordinator/Counsellor team and provide critical support to LGBTQ+ people.
This isn’t just another care coordination and counselling role; it’s a chance to help shape how community-based services truly meet the needs of LGBTQ+ communities.
Part-time (42-56 hours per fortnight) role based in our Gadigal land (Sydney) office.
What’s ACON’s Care Coordination team?
The Care Coordinator/Counselling team focuses on trauma-informed, culturally safe, client-led, short-term interventions to clients of diverse sexualities and/or genders, and people living with HIV. We also provide specialist support to people living with HIV, trans people, and people who are experiencing current suicidal ideation or have recently made a suicide attempt. LGBTQ+ communities are expansive and diverse, and include LGBTQ+ people who are Aboriginal and/or Torres Strait Islander, culturally and linguistically diverse, on temporary visas, with disability, older, living in regional, rural and remote locations, at risk of incarceration or exiting imprisonment, and victim-survivors leaving violent situations.
We support LGBTQ+ people through counselling, case coordination, safety planning, advocacy, and referrals. We work to reduce barriers, challenge stigma, and strengthen pathways so that LGBTQ+ people can access the right support, at the right time.
Ok, so what’s the role?
As a Care Coordinator/Counsellor, you will:
Provide trauma-informed counselling and care coordination to LGBTQ+ people, including people who presenting with multiple or complex needs.
Support clients through safety planning, case management, and system navigation.
Build collaborative relationships with external services and advocate for inclusive responses for LGBTQ+ communities.
Contribute to service development and sector capacity building by feeding back community needs, trends, and best practice approaches.
Who are we looking for?
Someone experienced and qualified in social work, counselling, psychology or a related field, and eligibility for accreditation with appropriate professional body (e.g. AASW, AHPRA).
An individual who values inclusion and understands the unique barriers faced by LGBTQ+ communities, First Nations peoples, people from culturally diverse backgrounds, and people living with disability.
A compassionate, trauma-informed and strengths-based person, who is committed to working with people of diverse sexuality and/or genders, and people living with and affect by HIV.
Someone with strong care coordination and counselling skills, and the ability to balance empathy with professional boundaries.
An active collaborator who can also take initiative and work independently.
What else can we tell you?
ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.
To support the successful candidate in their new role at ACON we offer:
Flexible working arrangements.
Generous learning and development opportunities.
Potential for tailored mentoring opportunities.
Supportive working environment with a knowledgeable and friendly team.
We provide a flexible and supportive working environment. You’ll be part of the Care Coordination team in the Peer and Client Services Division, a highly varied team providing multi-disciplinary care, including counselling, peer support, and home-based care.
What’s the remuneration and working details?
Salary: $93,053.00 to $95,055.00 FTE (Gross Annual Salary, PLUS Superannuation and Leave Loading) [$51.128-$52.228 / hr + Super + LL], commensurate with skills, qualifications, and experience.
Location: ACON’s Gadigal land (Sydney) Office, with flexible working options a possibility (away from the office).
Hours: Part-Time (42-56 hours per fortnight) on a 1-year fixed term contract with the possibility of extension.
We offer flexible working arrangements and a generous array of benefits and entitlements often above the National Employment Standards (NES) including:
Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.
How can I find out more details and apply?
If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.
We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.
For more information on the role, please contact TL Tran, Team Leader, Care Coordination/Counselling via email at [email protected].
Your ONLINE APPLICATION must include:
Your completed ACON Employment Application Form with all the details filled in where requested; attaching your:
Cover Letter (max. 3 pages) outlining how the position aligns with your Personal Values and Interests, and how your Skills and Experience meet the Essential Selection Criteria in the Position Description; and
Resume (max. 3 pages) outlining any current and previous employment and training. Be sure to include your Education History and any Formal Qualifications, Major / Minor Study Fields, Honours and Publications, and Work Experience (including Paid Jobs, Internships, and Volunteer work).
DOWNLOAD: Position Description
Applications Close: Sunday, 22 February 2026
We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.
ACON
WHAT WE’RE HERE FOR
HIV Prevention
HIV Support
Sexual Health
Mpox
Mental Health
Alcohol & Other Drugs
Cancer
Safety & Inclusion
Sexual, Domestic & Family Violence
Ageing
Palliative Care Support
Pride Inclusion Programs
Pride Training
Policy & Research
Kaleido Health Centre
The Meeting Centre
WHO WE’RE HERE FOR
People With HIV
Gay & Bisexual Men
Young Gay Men
Asian Gay Men
Women
Trans People
Intersex People
Aboriginal People
Older LGBTQ People
People with Disability
People Who Use Drugs
Western Sydney
Regional NSW
SUPPORT SERVICES
Community Care
Community Support Network
Aged Care Volunteer Visitors Scheme
GET INVOLVED
Make a Donation
Make a Regular Donation
Fundraise for ACON
Leave a Gift in Your Will
Corporate Partnerships
Workplace Giving
Philanthropy
ACON 40
Events
Workshops & Forums
Volunteer
Online Store
Newsletter Sign Up
Become a Member
Participate in Research
ABOUT ACON
Who We Are
Latest News
Work At ACON
Annual Reports
Contact
Privacy Policy & Website Disclaimer
Youtube
RSS
Search
Work At ACON
Home / About ACON / Work At ACON
ACON offers a colourful, nurturing and fun workplace. Our staff and volunteers are the foundation for our ongoing effectiveness. We are committed to our employees’ professional development and engagement – ensuring we build our capabilities with people that have the right values, attitudes, skills and knowledge.
Our head office is on Gadigal country in Surry Hills and we also have offices in regional centres on Awabakal country in Newcastle and Bunjalung country in Lismore. We provide our services and programs locally, state-wide and nationally.
We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.
Our Purpose, Vision and Values
Current Vacancies
Care Coordinator / Counsellor
Instructional Designer and Trainer
Team Leader, Care Coordination
More information and how to apply
How To Apply
Application Checklist
Downloads
How Does Recruitment Work at ACON?
For more information about ACON recruitment, please contact ACON’s People and Culture Team:
[email protected]
(02) 9206 2000
Who We Are
Latest News
Work At ACON
Annual Reports
Contact
Privacy Policy & Website Disclaimer
Related News
ACON Here to Help on Health, Safety & Wellbeing at Mardi Gras 2026
This Sydney Gay and Lesbian Mardi Gras season, ACON is reminding communities that support, care and connection are right there with you across the entire festival. “Mardi Gras is a time to celebrate loudly and proudly, but it’s also a…
Read more
ACON Statement on Bondi Shooting
ACON shares in the grief and loss felt by so many Australians in the wake of yesterday’s horrific attack in Bondi. This was an antisemitic act of terror on the first night of Hanukkah, targeting Jewish Australians as they gathered…
Read more
Caring for Mental Health This Holiday Season
The end of the year arrives with a mix of emotions. For many LGBTQ+ people, it can be a time of joy, reflection and gathering with loved ones. It can also be a period of strain or loneliness. Some in…
Read more
Mpox (Monkeypox)
Read more
HIV Prevention
Read more
HIV Support
Read more
Sexual Health
Read more
Cancer
Read more
Mental Health
Read more
Alcohol & Drugs
Read more
Sexual, Domestic & Family Violence
Read more
Safety & Inclusion
Read more
Ageing
Read more
Community Care
Read more
Policy & Research
Read more
Pride Inclusion Programs
Read more
Pride Training
Read more
Western Sydney
Read more
Regional NSW
Read more
Contact ACON
Sydney
Northern Rivers
Hunter
Southern, Far West & Blue Mountains
ACON Health Limited trading as ACON
ABN: 38 1XXXXXX
Authority to Fundraise: CFN/21473
Subscribe to our newsletter for the latest news and events.
ACON acknowledges the traditional owners of the land we operate on across NSW and remind people
that we are on Aboriginal land. ACON also acknowledges the Elders and in particular those visiting this website.
© ACON 2026 ACON Privacy Policy & Website Disclaimer Returns and exchanges
Acknowledgement of Country
ACON acknowledges the Traditional Owners and Custodians of the lands we operate on across NSW.
ACON pays respect to Elders past and present, and we acknowledge Brotherboys, Sistergirls, trans mob and First Nations LGBTQ+ people for their support and guidance in our work.
Close
💡 Quick Summary
Seeking a career-building opportunity? The Care Coordinator / Counsellor position is now open for candidates interested in the Health Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
