Job Description
You’re driven to make a difference in the lives of others, and organization is what drives you. Whether you’re kickstarting your career, or you’ve already got a few years of experience under your belt, you want to join a passionate team in an organization that truly changes lives.
If this sounds like what you’re looking for, we may have the perfect opportunity for you.
We’re BioPed Footcare, and we love to improve the life of our clients. With over 40 years’ experience and 70+ clinics across Canada, we are the leaders in lower limb and footcare. As part of our network of independent clinics, you will own your neighborhood and be supported by 200+ peers nationally, sharing in information and knowledge to not only better serve your clients, but to help you grow in your own career.
Our mission is to empower people to live their lives to the fullest by helping them alleviate their foot pain. To continue to help our clients do more in life, work, and play, we’re looking for a Care Coordinator for our clinic in Kanata.
About the Care Coordinator role:
As our Care Coordinator, you’ll be a critical pillar supporting our smooth operation, and the first face people see representing our clinic. You’ll have the opportunity to make lasting impacts on our clients everyday as you engage with patients, manage patient flow and documentation, and support our clinical specialists treating clients.
In a typical day, you will:
Respond to internal and external requests for information and maintain and update records
Manage communication between physicians and clients
Work with external partners/suppliers as needed
Maintain our appointment booking system and triage client situations by gathering the necessary information to determine client needs
Engage with clients for follow-ups and serve walk-in customers for non-prescription products
Support our Soles4Souls clinic donations and shoe drives
Assist with conveying and following our COVID-19 protocols
Complete other administrative duties (e.g., office supply management, placing orders, processing payment, answering phones and inquires, etc.)
If you have a genuine passion for helping people, building strong relationships, and finding creative solutions to problems, you’ll fit right in with us.
About this opportunity with BioPed Footcare:
This is a full-time permanent position working daily out of our clinic typically from Monday-Friday, 9:00am-5:00pm.
You’ll be eligible for our health benefits, employee purchase plan, and paid attendance at our BioPed national conference. We also pay for uniforms/work gear, offer discounted personal footcare products, pay for certification courses/other continuing education, plus offer considerable opportunities for growth and advancement.
How BioPed Gives Back:
We are passionate about giving back to our community through our Soles4Souls program. Together with our clients, we have collected over 700,000 gently used shoes to distribute to people in need here in Canada and in developing countries and have helped to empower people out of poverty.
Our collaborative, approachable, and eager to help team leads with integrity and takes a practical approach to client care. We have a genuine passion for helping people Do More and live pain free – whether that means getting through a day of work without limitations, chasing after their grandchildren, or running a marathon.
If this sounds like the kind of company you want to build a career with, we can’t wait to meet you.
Qualifications:
Here’s what we’re looking for:
A strong technical aptitude and the ability to learn new computer programs quickly
Experience with Microsoft Office suite (Outlook, Word, Excel, etc.)
Excellent communication (verbal and written) and strong organizational skills
High school diploma
And here’s what would be an asset:
Experience using QuickBooks
Experience working in a clinical retail setting or retail management, leadership, or supervisory role
Experience with sales in any industry
Direct experience with customer/client interaction and communication
How to Apply:
If you want to build your career and grow with us, please apply now. We believe in building a team that reflects the diversity of the world we live in, and we encourage applications from all groups including those that are traditionally underrepresented. If you require any accommodation in the recruitment process, please let us know.
We’ll review all applications and will reach out directly to those whom we wish to move forward within our recruitment process, and we look forward to hearing from you.
Job Types: Full-time, Permanent
Pay: $20.00-$24.00 per hour
Benefits:
Dental care
Employee assistance program
Extended health care
Experience:
Medical office: 1 year (preferred)
Work Location: In person
If this sounds like what you’re looking for, we may have the perfect opportunity for you.
We’re BioPed Footcare, and we love to improve the life of our clients. With over 40 years’ experience and 70+ clinics across Canada, we are the leaders in lower limb and footcare. As part of our network of independent clinics, you will own your neighborhood and be supported by 200+ peers nationally, sharing in information and knowledge to not only better serve your clients, but to help you grow in your own career.
Our mission is to empower people to live their lives to the fullest by helping them alleviate their foot pain. To continue to help our clients do more in life, work, and play, we’re looking for a Care Coordinator for our clinic in Kanata.
About the Care Coordinator role:
As our Care Coordinator, you’ll be a critical pillar supporting our smooth operation, and the first face people see representing our clinic. You’ll have the opportunity to make lasting impacts on our clients everyday as you engage with patients, manage patient flow and documentation, and support our clinical specialists treating clients.
In a typical day, you will:
Respond to internal and external requests for information and maintain and update records
Manage communication between physicians and clients
Work with external partners/suppliers as needed
Maintain our appointment booking system and triage client situations by gathering the necessary information to determine client needs
Engage with clients for follow-ups and serve walk-in customers for non-prescription products
Support our Soles4Souls clinic donations and shoe drives
Assist with conveying and following our COVID-19 protocols
Complete other administrative duties (e.g., office supply management, placing orders, processing payment, answering phones and inquires, etc.)
If you have a genuine passion for helping people, building strong relationships, and finding creative solutions to problems, you’ll fit right in with us.
About this opportunity with BioPed Footcare:
This is a full-time permanent position working daily out of our clinic typically from Monday-Friday, 9:00am-5:00pm.
You’ll be eligible for our health benefits, employee purchase plan, and paid attendance at our BioPed national conference. We also pay for uniforms/work gear, offer discounted personal footcare products, pay for certification courses/other continuing education, plus offer considerable opportunities for growth and advancement.
How BioPed Gives Back:
We are passionate about giving back to our community through our Soles4Souls program. Together with our clients, we have collected over 700,000 gently used shoes to distribute to people in need here in Canada and in developing countries and have helped to empower people out of poverty.
Our collaborative, approachable, and eager to help team leads with integrity and takes a practical approach to client care. We have a genuine passion for helping people Do More and live pain free – whether that means getting through a day of work without limitations, chasing after their grandchildren, or running a marathon.
If this sounds like the kind of company you want to build a career with, we can’t wait to meet you.
Qualifications:
Here’s what we’re looking for:
A strong technical aptitude and the ability to learn new computer programs quickly
Experience with Microsoft Office suite (Outlook, Word, Excel, etc.)
Excellent communication (verbal and written) and strong organizational skills
High school diploma
And here’s what would be an asset:
Experience using QuickBooks
Experience working in a clinical retail setting or retail management, leadership, or supervisory role
Experience with sales in any industry
Direct experience with customer/client interaction and communication
How to Apply:
If you want to build your career and grow with us, please apply now. We believe in building a team that reflects the diversity of the world we live in, and we encourage applications from all groups including those that are traditionally underrepresented. If you require any accommodation in the recruitment process, please let us know.
We’ll review all applications and will reach out directly to those whom we wish to move forward within our recruitment process, and we look forward to hearing from you.
Job Types: Full-time, Permanent
Pay: $20.00-$24.00 per hour
Benefits:
Dental care
Employee assistance program
Extended health care
Experience:
Medical office: 1 year (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Care Coordinator position is now open for candidates interested in the Back Office Jobs sector. This role in Ottawa offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.