Job Description
Overview
The Care Coordinator provides clerical and administrative support to the Palliative Care program. This position answers, screens and directs phone calls, including coordinating the process of new referrals, schedules patient appointments and works closely with patients, family members/caregivers and Palliative Care staff to ensure efficient coordination of services.
Key Responsibilities
Answer, screen, and direct phone calls related to palliative care services.
Respond to inquiries from patients, families, and providers; explain program services and eligibility.
Coordinate the process of new referrals to the palliative care program.
Schedule patient appointments and manage calendar logistics.
Collaborate with providers, nurses, social workers, and other staff to ensure smooth care coordination.
Enter and maintain accurate patient and insurance information in electronic health records.
Communicate documentation needs for billing and insurance compliance.
Provide administrative support, prepare reports, and assist with outreach activities.
Required Education
High school diploma or equivalent; additional education in healthcare or related field preferred.
Required Skills and Abilities
Strong communication and interpersonal skills.
Ability to work collaboratively with patients, families, and healthcare professionals.
Proficiency in using phone systems and computer applications, include electronic medical record systems.
Strong organizational skills and attention to detail.
Preferred Experience
Experience in a healthcare setting, preferably in palliative or hospice care.
Experience in scheduling and coordinating patient appointments.
The Care Coordinator provides clerical and administrative support to the Palliative Care program. This position answers, screens and directs phone calls, including coordinating the process of new referrals, schedules patient appointments and works closely with patients, family members/caregivers and Palliative Care staff to ensure efficient coordination of services.
Key Responsibilities
Answer, screen, and direct phone calls related to palliative care services.
Respond to inquiries from patients, families, and providers; explain program services and eligibility.
Coordinate the process of new referrals to the palliative care program.
Schedule patient appointments and manage calendar logistics.
Collaborate with providers, nurses, social workers, and other staff to ensure smooth care coordination.
Enter and maintain accurate patient and insurance information in electronic health records.
Communicate documentation needs for billing and insurance compliance.
Provide administrative support, prepare reports, and assist with outreach activities.
Required Education
High school diploma or equivalent; additional education in healthcare or related field preferred.
Required Skills and Abilities
Strong communication and interpersonal skills.
Ability to work collaboratively with patients, families, and healthcare professionals.
Proficiency in using phone systems and computer applications, include electronic medical record systems.
Strong organizational skills and attention to detail.
Preferred Experience
Experience in a healthcare setting, preferably in palliative or hospice care.
Experience in scheduling and coordinating patient appointments.
💡 Quick Summary
Seeking a career-building opportunity? The Care Coordinator, Palliative Care position is now open for candidates interested in the Remote Jobs sector. This role in California offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
