Job Description
Join a team who have established themselves as Support at Home Experts. Bring your Care Management expertise to a team that’s ready to deliver and innovate.
About this opportunity
As a Care Manager, you’ll be at the heart of what we do – helping clients live well at home while ensuring high-quality, person-centred care. This role isn’t just about coordination; it's about connection, strategy, reablement and making a difference. You’ll champion client outcomes and contribute to business success by building trust, identifying unmet needs, and helping us bring Dovida’s relationship-based care to more people across Brisbane North and Caboolture.
You’ll collaborate closely with our passionate office team and national network, with the flexibility to work from home when on the road and in the office.
Why join us?
Full-time, permanent role – 38 hours/week, Mon–Fri (between 7 AM and 6 PM)
Additional Car Allowance of $15,000
Strong support from a connected national team
Novated Leasing options
Annual Appreciation Day + Birthday Day Off
Employee Assistance Program
Regular social events – we work hard and have fun
A culture that genuinely values care – and the people who deliver it
Key Responsibilities:
Build strong, trust-based relationships with clients and families
Lead client onboarding, reviews, and ongoing care coordination through a wellness and reablement lens
Develop and formalise individualised care plans and service agreements
Actively promote Dovida’s services to ensure high-quality support and stronger business outcomes
Provide ongoing feedback and collaboration with our Caregiver team
Document interactions and keep all stakeholders informed
About you
Previous experience in case management, ideally in aged care or Home Care Packages/ Support at Home
Outstanding relationship-building and communication skills
A confident, professional approach to client engagement and service promotion
Experience with Microsoft Office Suite – especially Outlook, Excel, and Word
Strong organisation, time management, and documentation skills
Valid Australian Driver’s Licence and willingness to travel across Brisbane North & Moreton Bay
Passion for empowering older Australians to live independently and with dignity
ABOUT US
Dovida is a national provider of high-quality, relationship-based home care. We support older Australians with services including companionship, domestic help, personal care, transport, and more – all delivered with heart.
Our mission is to empower and uplift our clients, keeping them at the centre of every decision. We’re a team that values compassion, professionalism, and a drive to do things better.
Ready to Apply?
If you’re a Care Manager who’s as passionate about growth as you are about care, we’d love to meet you.
Please submit your resume and a cover letter explaining why you’re the unicorn we’re looking for.
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💡 Quick Summary
Seeking a career-building opportunity? The Care Manager position is now open for candidates interested in the Work from home Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
