Join our dynamic and rapidly growing organization as a Korean Speaking Care Manager, where your contributions can significantly enhance the lives of patients while working remotely. This role provides an opportunity to connect healthcare providers with Medicare patients managing chronic conditions, empowering them on their journey towards improved health and well-being.

Key Responsibilities
• Serve as a critical liaison between patients and healthcare providers.
• Manage a dedicated patient caseload, conducting thorough monthly follow-ups as their personal “Health Coach.”
• Address various topics in conversations, including medication adherence, symptom management, and individual support needs.
• Identify and help resolve barriers, guiding patients in achieving their health objectives set with their medical practitioners.
• Accurately verify and document patient details such as demographics, medical histories, medications, and conditions to create comprehensive clinical summaries utilizing certified software.
• Develop tailored care plans that consider the holistic needs of each patient, encompassing physical, mental, cognitive, and psychosocial factors.
• Act as a compassionate resource for patients, facilitating access to urgent chronic care when necessary, ensuring seamless continuity of care.

Required Skills
• Valid certification as a CMA, CCMA, or RMA.
• Proficient in HIPAA regulations and maintaining patient confidentiality.
• Exceptional communication skills, capable of managing challenging dialogues with professionalism.
• Fluency in Korean is essential.

Qualifications
• A minimum of one year of face-to-face healthcare experience is required.
• Preferred background in phone-based healthcare communication.

Career Growth Opportunities

Our organization is dedicated to fostering a culture of continuous learning and professional advancement. We provide numerous training programs and resources that enable employees to enhance their skills and progress within their careers.

Compensation And Benefits
• Hourly pay range from \(18 to \)26, complemented by additional incentives.
• Comprehensive medical insurance, along with dental and vision plans.
• 401K plan with matching contributions.
• Paid time off for full-time employees, including six paid holidays and two floating holidays each year.
• Flexible scheduling to support work-life balance and no physical demands such as prolonged standing or lifting.
• Employee assistance program and opportunities for ongoing training.

If you are passionate about making a positive impact on patients’ lives and are eager to be part of a supportive and innovative team, we welcome your application.

Employment Type: Full-Time