Job Description
Role Responsibilities
Job Summary
Standard Chartered's diverse footprint across 63 of the fastest growing markets in Asia, Africa and the Middle East creates unique opportunities for passionate, motivated, and highly skilled people who want to make a difference. We are changing the way people think about banking. We are changing the way we do business - becoming the digital bank with a human touch. This is your opportunity to be part of a growth story in an industry that is reimagining how customers are getting better, faster experiences and convenience through digital technology.
Our Information and Cyber Security (ICS) team sits within the Transformation, Technology and Operations (TTO) function and is responsible for all mission-critical and enterprise-wide areas of cybersecurity, including identity and access management, global threat intelligence, data protection, malware protection, and application and infrastructure security. These are challenges that impact our clients globally.
Our ICS Portfolio team develops the platforms, drives the processes and builds partnerships on behalf of ICS. We thrive on providing solutions to complex issues, devoting time and energy to designing and delivering new and innovative solutions, and all in an environment that demands being risk-aware, not risk-averse. ICS chooses progress over perfection and aims to always participate with a constructive purpose. The team makes an impact wherever they are based, be it in our offices around the world, our Global Business Solution centres in China, India, Malaysia and Poland, or even from our home.
If tackling complex challenges excites you, then join our ICS Portfolio team where you will get to collaborate and work on solutions across business and functions to drive the transformation and deliver better experiences to our customers. We constantly strive to reduce time-to-market and streamline our processes. We follow agile methodology and work to embed an improvement habit across the bank.
Now you have an opportunity to make a meaningful impact with a diverse and passionate team of creators, innovators, and achievers. With us, you'll learn, be inspired, and make an impact every day. The success of our work hinges on how we use the unique diversity of our people to realise the effects we seek to achieve: Always on. Always safe. Always Simple.
The successful candidate will be part of the CASE (Change, Control Adoption and Onboarding and Stakeholder Engagement) cluster within the ICS (Information Cyber Security) Portfolio Enablement hive. As a Chapter Lead, you will coordinate the skills, responsibilities and behaviours of colleagues involved in business analysis activities across the Portfolio's cross-functional squads to deliver on their objectives and key results. You will ensure business analysis is performed in a consistent way, and that our business analysts are providing best in class skills within their product aligned delivery teams, to achieve the business goals set by the various Product Owners within the Portfolio. In return, we will support your development by providing professional training and development opportunities to enhance your skills. The role reports to the Head of CASE.
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the ICS CASE Demand Management function to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• ICS Leadership Team, ICS CISOs, ICS Portfolio Delivery Team partners (Chief Scrum Masters, Chief Product Owners).
Other Responsibilities
You will be responsible for
Functional Leadership
• Develop a Stakeholder Management chapter and / or Community of Practice model including colleagues involved in stakeholder management and communication from across ICS.
• Disseminate knowledge and best practices on stakeholder management and communications across the hive squads.
• Assist chapter members across ICS solve their communication challenges that require the highest level of competence.
• Ensure compliance to communication and stakeholder management standards and act as ICS's communication Subject Matter Expert to both external and internal stakeholders.
People Development
• Coach and mentor chapter members through both 1-on-1 sessions and ad-hoc feedback sessions.
• Define personal development goals and training needs related to Stakeholder Management and Communication skills for each chapter member.
• Conduct stakeholder management related performance evaluation for chapter members by collecting feedback from their Product Owner and from other squad members.
Business Steering
• Provide input to other Product Owners in the hive to support Stakeholder Management and Communication related team strategies and priorities.
Our Ideal Candidate
• Product Owner or Chapter Lead certification is beneficial but not essential. Ways of Working and Chapter Lead training and coaching will be provided to the successful candidate.
Role Specific Technical Competencies
• Agile Methodologies
• Agile Project Management
• IT Standards, Procedures and Policies
• Change Control
• Information Technology (IT) Security Policies
• Software Product Business Knowledge
Visit our careers website
Job Summary
Standard Chartered's diverse footprint across 63 of the fastest growing markets in Asia, Africa and the Middle East creates unique opportunities for passionate, motivated, and highly skilled people who want to make a difference. We are changing the way people think about banking. We are changing the way we do business - becoming the digital bank with a human touch. This is your opportunity to be part of a growth story in an industry that is reimagining how customers are getting better, faster experiences and convenience through digital technology.
Our Information and Cyber Security (ICS) team sits within the Transformation, Technology and Operations (TTO) function and is responsible for all mission-critical and enterprise-wide areas of cybersecurity, including identity and access management, global threat intelligence, data protection, malware protection, and application and infrastructure security. These are challenges that impact our clients globally.
Our ICS Portfolio team develops the platforms, drives the processes and builds partnerships on behalf of ICS. We thrive on providing solutions to complex issues, devoting time and energy to designing and delivering new and innovative solutions, and all in an environment that demands being risk-aware, not risk-averse. ICS chooses progress over perfection and aims to always participate with a constructive purpose. The team makes an impact wherever they are based, be it in our offices around the world, our Global Business Solution centres in China, India, Malaysia and Poland, or even from our home.
If tackling complex challenges excites you, then join our ICS Portfolio team where you will get to collaborate and work on solutions across business and functions to drive the transformation and deliver better experiences to our customers. We constantly strive to reduce time-to-market and streamline our processes. We follow agile methodology and work to embed an improvement habit across the bank.
Now you have an opportunity to make a meaningful impact with a diverse and passionate team of creators, innovators, and achievers. With us, you'll learn, be inspired, and make an impact every day. The success of our work hinges on how we use the unique diversity of our people to realise the effects we seek to achieve: Always on. Always safe. Always Simple.
The successful candidate will be part of the CASE (Change, Control Adoption and Onboarding and Stakeholder Engagement) cluster within the ICS (Information Cyber Security) Portfolio Enablement hive. As a Chapter Lead, you will coordinate the skills, responsibilities and behaviours of colleagues involved in business analysis activities across the Portfolio's cross-functional squads to deliver on their objectives and key results. You will ensure business analysis is performed in a consistent way, and that our business analysts are providing best in class skills within their product aligned delivery teams, to achieve the business goals set by the various Product Owners within the Portfolio. In return, we will support your development by providing professional training and development opportunities to enhance your skills. The role reports to the Head of CASE.
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the ICS CASE Demand Management function to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• ICS Leadership Team, ICS CISOs, ICS Portfolio Delivery Team partners (Chief Scrum Masters, Chief Product Owners).
Other Responsibilities
You will be responsible for
Functional Leadership
• Develop a Stakeholder Management chapter and / or Community of Practice model including colleagues involved in stakeholder management and communication from across ICS.
• Disseminate knowledge and best practices on stakeholder management and communications across the hive squads.
• Assist chapter members across ICS solve their communication challenges that require the highest level of competence.
• Ensure compliance to communication and stakeholder management standards and act as ICS's communication Subject Matter Expert to both external and internal stakeholders.
People Development
• Coach and mentor chapter members through both 1-on-1 sessions and ad-hoc feedback sessions.
• Define personal development goals and training needs related to Stakeholder Management and Communication skills for each chapter member.
• Conduct stakeholder management related performance evaluation for chapter members by collecting feedback from their Product Owner and from other squad members.
Business Steering
• Provide input to other Product Owners in the hive to support Stakeholder Management and Communication related team strategies and priorities.
Our Ideal Candidate
• Product Owner or Chapter Lead certification is beneficial but not essential. Ways of Working and Chapter Lead training and coaching will be provided to the successful candidate.
Role Specific Technical Competencies
• Agile Methodologies
• Agile Project Management
• IT Standards, Procedures and Policies
• Change Control
• Information Technology (IT) Security Policies
• Software Product Business Knowledge
Visit our careers website
💡 Quick Summary
Seeking a career-building opportunity? The CASE Business Analysis Chapter Lead position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
