Case Coordinator

💰 $5,040 - $8,064 (Est.) 📍 Adelaide 🕐 3 days ago

Job Description

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Housing Choices Australia













Introduction:
Make a difference where it matters most

At Housing Choices Australia, we believe everyone deserves a safe and affordable home. We are a leading not-for-profit housing provider committed to building inclusive and thriving communities. Our Five-Year Strategic Plan (2024–29) prioritises people and aims to deliver social impact, sustainable growth, and empowered teams.

Join us in building a better future, one home at a time.

Why you will love working with us

Join a passionate, purpose-driven team where your work creates lasting impact, and your wellbeing, growth, and individuality are genuinely valued.

People First - We build trust through empathy, kindness, integrity and active listening… we create meaningful relationships and deliver results that truly matter.
Responsible - We follow through on our commitments and take ownership of our actions… with transparency, honesty and accountability.
Purposeful - We aim high and take deliberate action… challenge the status quo, embrace change, and continuously improve to make a lasting impact.
Collaborative - We work together with flexibility and shared purpose… through teamwork, innovation, strong strategic partnerships and listening to those we serve.
Inclusive - We embed inclusion in everything we do… recognising and removing barriers and acting on diverse voices so everyone has the opportunity to thrive.

Description:
The Opportunity

Reporting to the Supportive Housing Team Leader the Case Coordinator is responsible for the assessment, analysis and coordination of services and interventions to people who have experienced persistent homelessness. The Case Coordinator will provide specialist advice to enhance service provision across the team, ensuring individuals are linked to a range of unique support services, networks and self-improvement opportunities that will help them transition to long-term housing and rebuild their lives. In achieving this you will coordinate a range of health, social, creative and skills development programs developed and delivered to assist in solving homelessness and meeting tenants’ personal goals.

Download a copy of the Position Description here.

(Please note: SEEK applicants only - if you are viewing this job advert on SEEK you will not be able to view the position description until you click APPLY)

Skills and Experiences:
About You

We are seeking someone with sound technical skills and knowledge combined with a collaborative and flexible partnering style, together with a strong commitment to our vision and mission.

A degree or qualification in Social Work, Mental Health or Community Services, or other relevant qualification, and/ or equivalent experience in intensive case management.
Knowledge of chronic health issues related to people experiencing homelessness including mental health, ******* and other drug use and comorbidity.
Knowledge of the broader human services network in South Australia.
Experience in and understanding of outreach service provision in health and community services.
Demonstrated empathy and the ability to sensitively build confidential and constructive relationships with a diverse range of people.
Ability to work flexibly, creatively and in a solution focused way.
Ability to work autonomously as well as cohesively as a part of a team.
Well-developed conceptual, analytical, and problem-solving skills with strong decision-making ability.
Well-developed organisational skills, including time management skills and the ability to manage conflicting priorities and high work volumes without affecting quality of service delivery.
What we offer in return

5 Weeks Annual Leave
Salary Packaging for living expenses, meal, and entertainment expenses
Up to16 weeks paid parental leave
Flexible working arrangements
Reward and recognition program
Salary Continuance Insurance
Please note that it is a minimum requirement of this position that an appointment is made subject to a satisfactory Nationally Coordinated Criminal History Check (Police Check) conducted by Housing Choices Australia and the successful candidate agrees to:

undergo any other employment screening as required by Housing Choices - including but not restricted to Working with Children or Vulnerable Persons and NDIS Worker (this will be as applicable based on the state location and/or function of the role);
comply with Child Safety policies and procedures; and
provide a current driver’s license and willingness to travel across Housing Choices’ locations, if and as required.
eligibility for provisional, or full social worker registration
For an informal discussion about the role, please contact Fiona Hopper, Manager Client Services on 1300XXXXXX.

Housing Choices reserves the right to commence recruitment proceedings immediately.

This opportunity is only open to candidates with appropriate legal working rights within Australia. Housing Choices recognises the benefits of a diverse workforce. We celebrate and respect our people's differences and are committed to being inclusive. We strongly encourage Aboriginal and Torres Strait Islander peoples and persons with a disability to apply.

Applications Close: Wednesday 15 April 2026

💡 Quick Summary

Seeking a career-building opportunity? The Case Coordinator position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

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Job Details

Company Name: Housing Choices Australia

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Case Coordinator in Adelaide is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Case Coordinator is an on-site position based in Adelaide. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Case Coordinator. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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