Job Description
Support children’s safety and wellbeing through traumainformed, familycentred interventions that strengthen capacity and connection.
The Role
As a Case Manager within Centacare’s RESTORE Intensive Family Service, you will play a key role in strengthening children’s safety, wellbeing, and connection by working alongside families experiencing multiple and complex challenges. Guided by traumainformed, strengthsbased and familycentred practice, you will provide therapeutic case management and practical inhome support to help families create safe, stable and nurturing environments.
Working as part of a supportive multidisciplinary team, you will build meaningful relationships with parents, carers and children, completing assessments, developing collaborative case plans, and delivering therapeutic and practical interventions tailored to each family’s needs. You will work closely with Department for Child Protection (DCP), Department of Human Services (DHS), and other professionals to support child safety, strengthen parenting capacity, and enhance family functioning.
This role offers the opportunity to make a genuine and lasting impact in the lives of children and families, while contributing to a positive team culture and a service that values compassion, respect and cultural safety.
Key responsibilities
Assessment of parental strengths and areas of need (including child protection risk and protective factors) and lead the development of a case plan
Utilise and support the use of the evidence-based assessment tools - North Carolina Family Assessment Scale (NCFAS), and other tools. Provide inclusive, culturally responsive support to improve families’ relationships and connections to culture and community
Implement practical and therapeutic interventions to support parents to create and maintain a physically, socially and emotionally safe home environment for their children
Support the ongoing delivery of the Centacare’s Therapeutic Framework, Stabilising Trauma in Everyday Practice (STEP)
Support the RESTORE IFS evaluation plan and recommendations
This is a fixed-term opportunity until 30 June 2031 based in Salisbury.
See attached position description for full details.
Essential
Social Work Degree
Knowledge of Child Protection Legislation
Current Driver's Licence
Valid Department of Human Services (DHS) Working with Children Check
Desirable
Experience working with vulnerable families with complex needs
Case Management Experience
Sound theoretical knowledge of the impact of childhood trauma and factors affecting attachment as well as relevant therapeutic interventions
What's in it for you
SCHCADS Award 2010 Level 5, $51.00 per hour + super
Generous salary packaging to help increase your take home pay
Meal and entertainment card option available
Highly skilled multidisciplinary team
Experienced and supportive leadership
Ongoing training and development opportunities
Access to our Employee Assistance Program (EAP)
6 weeks parental leave for primary carer and 2 weeks for secondary carer
Health insurance discounts with Bupa
Who we are
Each year, we support more than 20,000 people across metropolitan and regional South Australia through a wide range of community services, guided by a strong ethical framework. We are committed to a client-focused approach, delivering effective and flexible support to people of all ages, backgrounds, abilities, cultures, religions, gender identities, and ****** orientations.
Centacare is a Child Safe, Quality Accredited Organisation and a registered NDIS provider. We value individuality and embrace diversity, working in consultation and collaboration while upholding integrity and professionalism in everything we do.
We are dedicated to fostering a respectful and inclusive workplace, free from harassment and discrimination. Our commitment to equal opportunity reflects our mission, vision, and values—and we believe that our positive culture leads to better outcomes for our clients.
To learn more about us, explore our Who we are page and our organisational video.
How to Apply
Please submit your resume and cover letter (as one document) outlining how you meet the requirements of this role as outlined in the position description. To access the position description or submit your application click on the Apply button.
For a confidential discussion about this opportunity please contact Megan Jones, Manager, on 08 8412 9500.
All applicants seriously considering this role are encouraged to apply as soon as possible.
Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.
With respect, no agencies please.
The Role
As a Case Manager within Centacare’s RESTORE Intensive Family Service, you will play a key role in strengthening children’s safety, wellbeing, and connection by working alongside families experiencing multiple and complex challenges. Guided by traumainformed, strengthsbased and familycentred practice, you will provide therapeutic case management and practical inhome support to help families create safe, stable and nurturing environments.
Working as part of a supportive multidisciplinary team, you will build meaningful relationships with parents, carers and children, completing assessments, developing collaborative case plans, and delivering therapeutic and practical interventions tailored to each family’s needs. You will work closely with Department for Child Protection (DCP), Department of Human Services (DHS), and other professionals to support child safety, strengthen parenting capacity, and enhance family functioning.
This role offers the opportunity to make a genuine and lasting impact in the lives of children and families, while contributing to a positive team culture and a service that values compassion, respect and cultural safety.
Key responsibilities
Assessment of parental strengths and areas of need (including child protection risk and protective factors) and lead the development of a case plan
Utilise and support the use of the evidence-based assessment tools - North Carolina Family Assessment Scale (NCFAS), and other tools. Provide inclusive, culturally responsive support to improve families’ relationships and connections to culture and community
Implement practical and therapeutic interventions to support parents to create and maintain a physically, socially and emotionally safe home environment for their children
Support the ongoing delivery of the Centacare’s Therapeutic Framework, Stabilising Trauma in Everyday Practice (STEP)
Support the RESTORE IFS evaluation plan and recommendations
This is a fixed-term opportunity until 30 June 2031 based in Salisbury.
See attached position description for full details.
Essential
Social Work Degree
Knowledge of Child Protection Legislation
Current Driver's Licence
Valid Department of Human Services (DHS) Working with Children Check
Desirable
Experience working with vulnerable families with complex needs
Case Management Experience
Sound theoretical knowledge of the impact of childhood trauma and factors affecting attachment as well as relevant therapeutic interventions
What's in it for you
SCHCADS Award 2010 Level 5, $51.00 per hour + super
Generous salary packaging to help increase your take home pay
Meal and entertainment card option available
Highly skilled multidisciplinary team
Experienced and supportive leadership
Ongoing training and development opportunities
Access to our Employee Assistance Program (EAP)
6 weeks parental leave for primary carer and 2 weeks for secondary carer
Health insurance discounts with Bupa
Who we are
Each year, we support more than 20,000 people across metropolitan and regional South Australia through a wide range of community services, guided by a strong ethical framework. We are committed to a client-focused approach, delivering effective and flexible support to people of all ages, backgrounds, abilities, cultures, religions, gender identities, and ****** orientations.
Centacare is a Child Safe, Quality Accredited Organisation and a registered NDIS provider. We value individuality and embrace diversity, working in consultation and collaboration while upholding integrity and professionalism in everything we do.
We are dedicated to fostering a respectful and inclusive workplace, free from harassment and discrimination. Our commitment to equal opportunity reflects our mission, vision, and values—and we believe that our positive culture leads to better outcomes for our clients.
To learn more about us, explore our Who we are page and our organisational video.
How to Apply
Please submit your resume and cover letter (as one document) outlining how you meet the requirements of this role as outlined in the position description. To access the position description or submit your application click on the Apply button.
For a confidential discussion about this opportunity please contact Megan Jones, Manager, on 08 8412 9500.
All applicants seriously considering this role are encouraged to apply as soon as possible.
Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.
With respect, no agencies please.
💡 Quick Summary
Seeking a career-building opportunity? The Case Manager (RESTORE Intensive Family Services) position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.