Case Practice Support Worker

Case Practice Support Worker Role

About the Department of Families, Fairness and Housing

The Department of Families, Fairness and Housing (DFFH) is a government agency dedicated to creating equal opportunities for all Victorians.

We work in various areas including child protection, housing, disability, family violence prevention, multicultural affairs, LGBTIQA+ equality, veterans, women, and youth.

Our mission is to improve the lives of disadvantaged and vulnerable Victorians by providing support services across metropolitan, rural, and regional Victoria.

Key Responsibilities

Provide case support tasks for clients in the Child Protection program

Supervise access visits between children and their families

Transport children to services

Provide in-home support to families

Requirements

Valid driver's license

Ability to travel, including country regions

Understanding of Aboriginal culture

Familiarity with legislative, policy, and practice requirements relating to Aboriginal children, families, and communities

Accountabilities

Maintain accurate records of work activities

Prepare case notes and correspondence for colleagues

Record information using departmental systems

Application Instructions

To apply, submit a CV and cover letter outlining your suitability to the role through the Jobs and Skills Exchange portal.