Job description
Job Description: Cashier

Purpose:

At Floor & Decor, the Cashiers serve as both the initial and concluding point of contact for customers. In order to offer excellent customer service, they must warmly greet customers, manage transactions, oversee product returns, perform basic cash office duties, and ultimately ensure that each customer leaves feeling satisfied.

Traits We Seek:
• Friendly and enthusiastic
• Entrepreneurial and hard-working
• Honest and accountable

Essential Job Functions:
• Ensure that each customer receives a polite and welcoming greeting.
• Build a rapport with customers, inquire about their upcoming projects and suggest our products, inspiring excitement in their purchase.
• Delivering exceptional customer service means going above and beyond, and ensuring that customer expectations are exceeded.
• Display an understanding of the safety procedures implemented by the organization.
• Uphold the company's core values by taking actions and conducting tasks accordingly.
• Utilize the POS system to handle customer transactions during checkout.
• Follow established protocols when facilitating customer returns and exchanges.
• Begin the process of commencing your store's operations by unlocking the cash registers and opening them up to start conducting business.
• Adhere to the pre-existing set of protocols for accepting cash, checks, and credit cards.
• Respond to incoming calls following the protocol of the organization.
• Arrange, label, and showcase goods as necessary.
• Develop labels that exhibit the prices of the products and indicate their name.

Minimum Eligibility Requirements:
• The eligibility age required for participation is 18 years and above
• Understanding rudimentary mathematics is essential to succeed in everyday life, such as calculating budgets and determining discounts
• Customer service experience
• There is a possibility of traveling to other outlets to provide assistance

Conditions of employment including travel and environment:
• The employee may come into contact with a warehouse setting and mobile vehicles from time to time during their job. The level of sound in the work environment usually ranges from low to moderate.

Physical/Sensory Requirements:
• The Medium Work job description entails the capability of an employee to apply a force weighing between 20 to 50 pounds occasionally. Alternatively, the employee could apply a force weighing between 10 to 25 pounds frequently or up to 10 pounds of force continuously, to transfer objects by lifting, carrying, pushing, pulling, among other movements. In performing the described job duties, the employee will frequently use their fingers and hands to handle or manipulate objects. At times, the position may require the employee to stand, walk, reach out with their arms and hands, or to climb, balance, stoop, kneel, crouch, or crawl.

Benefits & Rewards:
• Every level has additional chances to earn rewards
• Career advancement opportunities
• Moving options available nationwide
• Many companies offer employees a 401k plan that includes a discretionary company match
• The scheme for employees to buy company equity is known as the Employee Stock Purchase Plan
• Referral Bonus Program
• Corporate Discount Programs
• Eligible individuals can enroll in a range of insurance policies including medical, dental, vision, and life to secure protection for themselves and their loved ones

About Floor & Decor:

Floor & Decor upholds a policy of non-discrimination in employment. It strives to treat all applicants and associates with equal opportunity regardless of their race, religion, sex, gender identity, national origin, age, or marital status. F&D ensures that it abides by this policy when recruiting, hiring, training, promoting, and administering all employment-related decisions. Discrimination based on *** stereotyping, pregnancy, or a medical condition stemming from pregnancy, childbirth, or breastfeeding is also prohibited. Further, the company does not discriminate based on mental or physical disability, ancestry, military veteran status, citizenship status, ****** orientation, or genetic information.

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