Job Description
Casual Assistants (Research participant engagement) roles to support the Faculty of Medicine and Health, School of Public Health - OCEAN Study
Multiple casual opportunities available, starting March 2026
HEO 2 Step 2 $49.03 per hour plus Super
About the opportunity
We are seeking Casual Research Assistants to support the nationwide OCEAN Study (Occasions of Care Explained and Analysed), which investigates the experiences of health professionals working in general practice.
In this role, you will assist the research team by contacting Practice Managers and health professionals (e.g. nurses and physiotherapists) who have been invited to participate in the study. These individuals will have previously received written invitations, and your responsibility will be to follow up by phone to encourage participation and address any questions they may have.
This role is essential in ensuring participant engagement and accurate data collection. It requires a confident communicator who is comfortable making phone calls, can speak clearly and professionally, and is skilled in record-keeping. You will also be expected to liaise with other members of the research team to ensure consistency and compliance with the study’s requirements.
Your key responsibilities will be to:
professionally engage Practice Managers and health professionals via telephone to encourage participation in the OCEAN study
provide accurate information about the study and respond to participant queries
maintain meticulous records of all interactions using both paper and digital systems
liaise with the research team and report regularly on progress and feedback from participants
undertake ad-hoc projects and other activities
About You
strong verbal communication skills and a clear speaking voice
ability to speak professionally and confidently with health professionals
high level of maturity, reliability, and discretion
excellent attention to detail with meticulous record-keeping skills (both paper-based and digital)
ability to work both independently and as part of a research team
Sponsorship / work rights for Australia
Visa sponsorship is not available for this position. This role requires valid work rights for Australia.
Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion , evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ+ . We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion .
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Michael Abelardo, Recruitment Consultant Recruitment Operations, by email to [email protected]
© The University of Sydney
Click to view the Position Description for this role.
Applications Close
Tuesday 24 February 2026 11:59 PM
Multiple casual opportunities available, starting March 2026
HEO 2 Step 2 $49.03 per hour plus Super
About the opportunity
We are seeking Casual Research Assistants to support the nationwide OCEAN Study (Occasions of Care Explained and Analysed), which investigates the experiences of health professionals working in general practice.
In this role, you will assist the research team by contacting Practice Managers and health professionals (e.g. nurses and physiotherapists) who have been invited to participate in the study. These individuals will have previously received written invitations, and your responsibility will be to follow up by phone to encourage participation and address any questions they may have.
This role is essential in ensuring participant engagement and accurate data collection. It requires a confident communicator who is comfortable making phone calls, can speak clearly and professionally, and is skilled in record-keeping. You will also be expected to liaise with other members of the research team to ensure consistency and compliance with the study’s requirements.
Your key responsibilities will be to:
professionally engage Practice Managers and health professionals via telephone to encourage participation in the OCEAN study
provide accurate information about the study and respond to participant queries
maintain meticulous records of all interactions using both paper and digital systems
liaise with the research team and report regularly on progress and feedback from participants
undertake ad-hoc projects and other activities
About You
strong verbal communication skills and a clear speaking voice
ability to speak professionally and confidently with health professionals
high level of maturity, reliability, and discretion
excellent attention to detail with meticulous record-keeping skills (both paper-based and digital)
ability to work both independently and as part of a research team
Sponsorship / work rights for Australia
Visa sponsorship is not available for this position. This role requires valid work rights for Australia.
Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion , evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ+ . We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion .
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Michael Abelardo, Recruitment Consultant Recruitment Operations, by email to [email protected]
© The University of Sydney
Click to view the Position Description for this role.
Applications Close
Tuesday 24 February 2026 11:59 PM
💡 Quick Summary
Seeking a career-building opportunity? The Casual Assistant (Research participant engagement) position is now open for candidates interested in the Office Assistant Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
