Job description
Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

Are you passionate about delivering impeccable service in a luxurious setting? Sofitel London St James invites enthusiastic individuals to join our prestigious team as Conference & Banqueting Waiting Staff. You'll play a key role in ensuring memorable experiences for our guests during conferences, banquets, and special events.

Responsibilities:
• Provide top-notch service to guests attending conferences, banquets, and events.
• Set up and maintain event spaces to meet our high standards of presentation.
• Collaborate with the kitchen and bar teams to ensure efficient and timely service.
• Serving of meals, beverages, and refreshments during events.
• Manage the flow of service to maintain a smooth and enjoyable guest experience.
• Clear and reset tables efficiently, adhering to sanitation and hygiene standards.
• Anticipate and address guests' needs, ensuring a high level of satisfaction.

Qualifications
• Previous experience in a similar role within the hospitality industry.
• Strong communication skills and a customer-centric approach.
• Flexibility to work evenings, weekends, and holidays as needed.
• A genuine passion for delivering exceptional service.
• You must be entitled to work in the UK.

Additional Information

Discover a world of unparalleled perks tailored just for you:
• Competitive Salary, Service Charge and a Loyalty bonus of £1.300,00 per year.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Make a Difference with Corporate Social Responsibility and be a part of positive change.
• Social Events and Activities.

And that's just the beginning! Join us and let your professional journey be an unforgettable adventure!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit: https://careers.accor.com/