Casual-Operations Coordinator(Van Marshal)

you'll be doing::

• Operate our vans to deploy, redistribute and swap batteries on our fleet of e-vehicles

• Patrol the city to ensure that our e-vehicles are appropriately parked and that the city remains neat and tidy

• Conduct in-field quality checks and collect any damaged e-vehicles for repair at the warehouse

• Perform basic maintenance on Beam e-vehicles to ensure that our riders will continue using the safest and most reliable vehicles

• Evaluate and provide feedback to the Operations team on current and potential parking locations

• Report any bad behaviour of riders to the Operations team in line with Beam's Three Strikes policy against anti-social behaviour

• Support the marketing and promotion of Beam's services, such as by helping people who have questions about the company, how to create a Beam account or how to safely ride an e-vehicle

• Assist with recovering lost and missing scooters

• Follow established safety procedures and techniques to perform duties

• Problem solve issues when in the field and find creative ways to overcome obstacles

Requirements

Skills and Experience::

• Valid Driver License

• Meet the requirements of our van insurance - generally need to be at least 25 years old

• Excellent driving skills, you need to treat the van like your own. You are comfortable driving a van (previous van / heavy vehicle driving experience desirable)

• Willing and able to complete physically demanding work, you will be lifting our e-vehicles of approx. 25kgs in and out of the van throughout your shift

• Smartphone savvy with access to your personal phone.

You will be using the Beam app and Slack throughout your shift

• Good communicator capable of working with both internal staff and customers