Job Description
Adelaide, SA, Australia
STUDENT EXPERIENCE
Administration, Business and Management
Casual
Opening on: Jan 15 2026
Position Description
Casual pool
ASO3 salary range $34.55 - $36.82 per hour + super
Vacancies at all TAFESA campuses
The Opportunity
The Support Coordinator delivers efficient quality customer service by applying subject matter expertise to provide accurate, relevant and timely information in an environment of changing deadlines and priorities. The Support Coordinator supervises staff to deliver organisational outcomes through efficient and effective allocation of resources and adherence to established operating processes and procedures.
What We’re Looking For
Demonstrated experience in providing high-quality student/customer-centric service in a front-line environment.
Demonstrated experience in resolving complex customer queries including recommending solutions and escalating according to risk.
Proven ability to coordinate and develop staff and to successfully adapt and promote improvement in an environment of continuous change
Proven ability to coordinate the prioritisation and management of fluctuating workloads within a team, in a high-volume, deadline-driven customer service environment to achieve business objectives.
What You Need to Know
A valid Working with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employment.
Please refer to the Role Description for all Special Conditions.
Why TAFE SA?
TAFE SA, proud winner of Training Provider of the Year in 2021, 2022 & 2024 SA State Awards and winner of the Large Training Provider of the Year 2024 National Training Awards, delivers high quality education and skills training across South Australia. Join an innovative team shaping job-ready students and creating life-changing opportunities. More than a job, make real impact! GO GET IT!
Perks & Benefits
Life at TAFE SA comes with perks you’ll love:
Generous leave entitlements including Recreation, Sick, Long Service, Retention, Paid Parental, Family & Domestic Violence, Special and Cultural leave that supports cultural diversity and First Nations
Purchase Annual Leave
Salary Sacrifice / Salary Packaging options
Employee Assistance Program (EAP)
Health & Wellbeing Program
Flexible work arrangements that support work-life balance conditions
Inclusive, diverse and collaborative culture
Career development and progression
Ongoing professional development opportunities
Ready to Shape the Future?
All applications must be submitted online.
For enquiries, please contact Justin Neave – Workforce Optimisation Lead via email at justin.neave@tafesa.edu.au
Inclusion and Flexibility Statement
Be you, be valued, be included. At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent. Need support applying? Let us know!
Empower. Impact. Reconcile. Discover our Innovate Reconciliation Action Plan
Want to know more about TAFE SA? Follow Us On
LinkedIn: TAFE SA | LinkedIn
Facebook: TAFE SA | Facebook
Instagram: TAFE SA | Instagram
YouTube: TAFE SA | YouTube
Website: TAFE SA | Website
Applications closing on: Sep 1 2026
STUDENT EXPERIENCE
Administration, Business and Management
Casual
Opening on: Jan 15 2026
Position Description
Casual pool
ASO3 salary range $34.55 - $36.82 per hour + super
Vacancies at all TAFESA campuses
The Opportunity
The Support Coordinator delivers efficient quality customer service by applying subject matter expertise to provide accurate, relevant and timely information in an environment of changing deadlines and priorities. The Support Coordinator supervises staff to deliver organisational outcomes through efficient and effective allocation of resources and adherence to established operating processes and procedures.
What We’re Looking For
Demonstrated experience in providing high-quality student/customer-centric service in a front-line environment.
Demonstrated experience in resolving complex customer queries including recommending solutions and escalating according to risk.
Proven ability to coordinate and develop staff and to successfully adapt and promote improvement in an environment of continuous change
Proven ability to coordinate the prioritisation and management of fluctuating workloads within a team, in a high-volume, deadline-driven customer service environment to achieve business objectives.
What You Need to Know
A valid Working with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employment.
Please refer to the Role Description for all Special Conditions.
Why TAFE SA?
TAFE SA, proud winner of Training Provider of the Year in 2021, 2022 & 2024 SA State Awards and winner of the Large Training Provider of the Year 2024 National Training Awards, delivers high quality education and skills training across South Australia. Join an innovative team shaping job-ready students and creating life-changing opportunities. More than a job, make real impact! GO GET IT!
Perks & Benefits
Life at TAFE SA comes with perks you’ll love:
Generous leave entitlements including Recreation, Sick, Long Service, Retention, Paid Parental, Family & Domestic Violence, Special and Cultural leave that supports cultural diversity and First Nations
Purchase Annual Leave
Salary Sacrifice / Salary Packaging options
Employee Assistance Program (EAP)
Health & Wellbeing Program
Flexible work arrangements that support work-life balance conditions
Inclusive, diverse and collaborative culture
Career development and progression
Ongoing professional development opportunities
Ready to Shape the Future?
All applications must be submitted online.
For enquiries, please contact Justin Neave – Workforce Optimisation Lead via email at justin.neave@tafesa.edu.au
Inclusion and Flexibility Statement
Be you, be valued, be included. At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent. Need support applying? Let us know!
Empower. Impact. Reconcile. Discover our Innovate Reconciliation Action Plan
Want to know more about TAFE SA? Follow Us On
LinkedIn: TAFE SA | LinkedIn
Facebook: TAFE SA | Facebook
Instagram: TAFE SA | Instagram
YouTube: TAFE SA | YouTube
Website: TAFE SA | Website
Applications closing on: Sep 1 2026
💡 Quick Summary
Seeking a career-building opportunity? The CASUAL SUPPORT COORDINATOR position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.