Catering Sales Manager

Job description
SUMMARY

Come as you are. Ace Hotel & Swim Club seeks kind, curious and industrious humans to join our family.

Our 17+-room hotel, spa and resort in the shadow of the San Jacintos, Ace Hotel & Swim Club transforms a former Howard Johnson into a mid-century desert oasis. Home to a stargazing deck, a couple of very deep pools and cosmic energy from here to the horizon line.

The Catering Sales Manager is responsible for the solicitation and development of new catering business for the property. Offers superior customer service. Specific focus on wedding contracting, local corporate and social catering accounts.

CORE FOCUS AND RESPONSIBILITIES

Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.
• Solicit new business opportunities with consistent business development tactics.
• Implement a targeted and direct strategic plan to penetrate specific markets within territory.
• Conduct creative site inspections with on-site clients.
• Have a refined sense of communication: timely response to inquiries, creative proposals, superb time management skills, effective communication with customer and team.
• Maintain complete knowledge of all hotel services/features and hours of operation.
• Promote positive relations with guests and employees.
• Maintain a high level of knowledge of the competition’s product.
• Maintain file base.
• Make outside sales calls, and handle all incoming inquiries.
• Create action plans on a quarterly basis or as requested by the supervisor.
• Attend BEO and other meetings as required.
• Ensure financial success of the hotel by ensuring all catering events are profitable for the entire hotel.
• Perform special projects assigned by hotel management.
• Solicit new and existing local social accounts to meet / exceed revenue goals. This will consist of telephone solicitation, outside sales calls, site inspections and written communication.
• Meet or exceed quarterly catering budget.
• Maintain/oversee consistent communication with all other departments both verbally and in written form.
• Display strong teamwork skills with all managers and departments.
• Perform special projects or assignments based on guest’s needs or market demands.
• Any other task written or verbal, that is assigned by a supervisor or management.

ESSENTIAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
• Prioritize and organize work assignments, have timely follow up and execution.
• Have superb time management skills.
• Maintain complete knowledge of all hotel services/features and hours of operation.
• Other language, mathematical, and reasoning abilities as outlined below.
• Ability to comply with physical demands as outlined below.
• Knowledge and understanding of Atelier & Ace Culture & initiatives
• Technologically sound with Microsoft Office applications.
• Ability to compute basic mathematical calculations.
• Knowledge of Delphi software.

EDUCATION and/or EXPERIENCE

Minimum two years in a catering sales manager capacity in a comparable hotel/resort. Some flexibility in experience may be allowed depending upon the level of knowledge required for the specific position. Combination of education equivalent to graduation from high school or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Four year college degree, C.P.R. certification, Management training program, and computer training preferred.

LANGUAGE, MATHEMATICAL SKILLS AND REASONING ABILITIES
• Ability to understand guests’ service needs & requests.
• Ability to acknowledge guests’ requests in a polite manner.
• Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
• Ability to apply logical thinking and understanding to carry out written and oral instructions.
• Ability to address and solve problems involving guest and operational issues.
• Ability to compute basic mathematical calculations.

PHYSICAL DEMANDS/ WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional equipment as found in a typical kitchen environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sit, walk, and stand continuously.
• Lift / carry 25 lbs. (frequently) and 50 lbs. (occasionally)
• Bend, squat, crawl, and reach above shoulder level.
• Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation.
• May be exposed to extreme temperatures, dust, dampness, height, and moving machinery.

United States
California
Palm Springs Show on map Get directions