The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products & solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc

About the Role:

The Relationship Manager is responsible for the achievement of the budgeted targets by sourcing NTB business through channels/self-sourcing and customer relationship management. The Job holder also coordinates post sanction formalities such as, disbursement, cross-sell, compliance of statutory & internal audit issues and provides industry/segment specific feedback to Geography and Central Office team

Key Responsibilities

Generate leads by identifying potential industrial areas/trading units & prepare strategies to increase the Bank’s penetration in those areas
Manage the internal (Branches/ other business verticals) and external (empanelled outsourced agencies) lead generating channels to generate the expected business
Enable the sanctioning process by ensuring conduct and scrutiny of pre-disbursement activities
Liaison with Corporate Banking Operations team and Centralized Processing Unit to enable smooth completion of post sanction formalities, account opening and disbursement
Meet customer service requirements through regular interactions with the customers to understand business condition, enhancement opportunity, etc
Monitor transactions in the customer accounts to ensure that the cash flow movement and end use of fund are in compliance with the sanction stipulations
Assist the Credit Manager in unit inspections and ensure timely insurance renewal, DP updated, stock renewal statement scrutiny and gathering of relevant market information
Ensure maintenance of quality and health of portfolio and minimize Days Past Due through regular interactions with the customer
Initiate recovery of stressed accounts through tele-calling/ field visits
Ensure compliance to the stipulated guidelines/ norms and ensure closure to the audit processes
Qualifications:

Optimal qualification for success on the job is:

Graduation/ Post-Graduation from a recognized institute
Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

Knowledge of banking products and services
Ability to manage complex client situations
Good communication (both verbal and written) skill in both English and the local language
Ability to handle pressure and meet deadlines
Good networking and relationship building skills
#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"