Job Description
Position Overview: This position is for Vice President Applications Support role in Consumer and Community Banking - JP Morgan Wealth Management. The key responsibilities include analysis, debugging and resolution of technical issues for CWM applications and overnight Batch support. This position is based in Hyderabad, India As an Application Support professional, your dedication to innovation is essential to what keeps our company moving and thriving. In this role, you'll oversee application issues, including troubleshooting, maintaining, identifying, escalating and resolving. You'll ensure that the production changes your team makes are made keeping best practices, lifecycle methodology and overall risk top of mind. Partnering with Infrastructure Service Support team members, you'll dig into root cause analysis, production changes, budgetary, and staffing issues. You'll also draw on your experience to manage and mentor people to drive strategic change, both within your team as well as in collaboration with team members across JPMorgan Chase & Co.s global network of innovators. Key JP Morgan Wealth Management batches and applications are: The JPMWM Distributed batch comprises of an overnight Autosys and ControlM driven batch that loads client, account, position, activity and balances data for ChaseOnline and Advisor suite of Applications such as - Advisor Central, Client Central and Business Central. The Application support includes support of 75+ applications across 12 products such as Self Directed and Automated Investing, Wealth Management, Annuities and Insurance, Wealth Management Statements and Tax, WM Credit, WM Servicing, Annuities and Insurance, etc The Application Support personnel will handle the day-to-day application support activities for JPMWM, its applications and its overnight batches. Requires a hands-on person with strong troubleshooting and debugging skills Managing a fast-paced queue of support inquiries and requests Communicating via phone and email with users and stakeholders to review issues and determine solutions Responsible for tracking defects and change request progress and communicating progress on requests Ensure solutions found are documented in the knowledge database suitable for use by the support team. May be requested to write database extracts, and manage or perform small tactical developments and bug fixes. On-call support and handling issues as per business priority Qualifications: Advanced knowledge of application, data and infrastructure architecture disciplines Understanding of architecture and design across all systems. Working proficiency in developmental toolsets. 15+ years experience with at least 1 year of development experience Proficiency in one or more general purpose programming languages: UNIX/Perl/Python scripting Strong database coding/ debugging skills - Oracle PL/SQL, Sybase, Cassandra . Experience with CTRL-M/Autosys scheduler. Knowledge/ Experience in Automation tool such as Selenium, UFT in a web-based distributed client server environment (J2E, IBM's WebSphere, MQ, Mule) Understanding of Cloud Architecture and experience on AWS, Azure, Google cloud, etc. Strong leadership skills and ability to
💡 Quick Summary
Seeking a career-building opportunity? The CCB|Generic|Global|JPMC position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.