Job Description
Providing complete information about the product to the customer.
Solving all product or service related issues of the customers.
Preparing the Customer Service Guidelines
Training customer care staff on customer service protocol
Building relationships with customer care team members to maximize team productivity
Monitoring customer and staff interactions using client relationship management software
Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
Keeping a proper record of the customers.
Maintaining and updating the information of the customers regularly.
Providing the best possible solution to the queries of the customers.
Making products and services reports by collecting and analysing the information provided by the customers.
Job Types: Full-time, Fresher
Salary: ₹8,000.00 - ₹15,000.00 per month
Schedule:
Day shift
Fixed shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Jaipur, Jaipur - 302026, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Required)
Customer service: 1 year (Required)
Language:
Hindi (Required)
English (Preferred)
Solving all product or service related issues of the customers.
Preparing the Customer Service Guidelines
Training customer care staff on customer service protocol
Building relationships with customer care team members to maximize team productivity
Monitoring customer and staff interactions using client relationship management software
Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
Keeping a proper record of the customers.
Maintaining and updating the information of the customers regularly.
Providing the best possible solution to the queries of the customers.
Making products and services reports by collecting and analysing the information provided by the customers.
Job Types: Full-time, Fresher
Salary: ₹8,000.00 - ₹15,000.00 per month
Schedule:
Day shift
Fixed shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Jaipur, Jaipur - 302026, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Required)
Customer service: 1 year (Required)
Language:
Hindi (Required)
English (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The CCE |Customer Care Executive position is now open for candidates interested in the Fresher Jobs sector. This role in Ajmer Road, Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
