Job Description
Job Title: Centre Manager – Offline Learning Centres
Location: Ahmedabad
Working Days: 6 (Monday – Saturday)
About upGrad
Founded in 2015, upGrad is Asia’s largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs,
certifications, bootcamps, and doctorates for working professionals. Through its B2B arm, upGrad
also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide.
Learn more: www.upgrad.com/offline-centres
About the Role
As a Centre Manager, you will lead one of upGrad’s Offline Learning Centres, with a strong focus on sales, operations, and learner success. You will be responsible for driving student enrollments,
managing centre performance, building and mentoring a high-performing team, and ensuring
exceptional outcomes for learners. This role blends leadership, business growth, and academic
excellence – offering you the opportunity to run a centre like your own P&L.
6 Reasons to Join upGrad Offline Learning Centres
1.. Performance Incentives: Target monthly incentive of INR 40,000, with potential to earn
1.5X/2X of that based on performance.
2 Career Growth: Fast-track your career with opportunities to take on larger centre clusters,
move into senior business roles, or transition across other upGrad verticals.
3 Continuous Upskilling: Access 100% free upGrad programs for yourself and a 50% discount
for your family.
4 Comprehensive Health & Wellbeing: Benefit from INR 5L medical insurance for yourself
and your family, plus a 24x7 mental health helpline for all-round support.
5 Employee Referral Bonus: Receive INR 15,000 for every successful employee referral –
bring great talent to upGrad and get rewarded.
6 Impact & Exposure: Build and lead your own team, manage end-to-end centre operations,
and directly shape learner journeys and business outcomes.
Key Responsibilities
* Own centre performance by driving admissions, revenue, and learner success while
managing day-to-day operations.
* Build, lead and coach a high-performing team of counsellors, tele-callers, and instructors to
consistently achieve targets.
* Analyze performance metrics (enrollments, conversions, revenue, learner satisfaction) and
take proactive steps to improve outcomes.
* Design and implement local growth strategies in collaboration with the Marketing team to
increase footfall and brand visibility.
* Ensure a seamless student journey from enquiry to graduation, with high satisfaction,
retention, and referral rates.
* Streamline processes within the centre to maximize efficiency, compliance, and adherence
to upGrad’s brand standards.
* Act as the bridge between learners, instructors, franchise partners, and central teams,
ensuring alignment and delivery excellence.
Skills & Experience
* Graduate/Postgraduate with 5–6 years of proven experience in sales management,
preferably in education or related industries.
* Strong leadership and people management skills, with the ability to motivate teams to
consistently achieve and exceed targets.
* Demonstrated track record of delivering revenue growth and managing operations.
* Excellent communication, interpersonal, and problem-solving skills.
* Entrepreneurial mindset with strong ownership of outcomes.
Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate
on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual
orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need.
Job Types: Full-time, Permanent
Pay: ₹60,000.00 - ₹95,000.00 per month
Benefits:
Commuter assistance
Health insurance
Leave encashment
Life insurance
Provident Fund
Work Location: In person
Location: Ahmedabad
Working Days: 6 (Monday – Saturday)
About upGrad
Founded in 2015, upGrad is Asia’s largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs,
certifications, bootcamps, and doctorates for working professionals. Through its B2B arm, upGrad
also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide.
Learn more: www.upgrad.com/offline-centres
About the Role
As a Centre Manager, you will lead one of upGrad’s Offline Learning Centres, with a strong focus on sales, operations, and learner success. You will be responsible for driving student enrollments,
managing centre performance, building and mentoring a high-performing team, and ensuring
exceptional outcomes for learners. This role blends leadership, business growth, and academic
excellence – offering you the opportunity to run a centre like your own P&L.
6 Reasons to Join upGrad Offline Learning Centres
1.. Performance Incentives: Target monthly incentive of INR 40,000, with potential to earn
1.5X/2X of that based on performance.
2 Career Growth: Fast-track your career with opportunities to take on larger centre clusters,
move into senior business roles, or transition across other upGrad verticals.
3 Continuous Upskilling: Access 100% free upGrad programs for yourself and a 50% discount
for your family.
4 Comprehensive Health & Wellbeing: Benefit from INR 5L medical insurance for yourself
and your family, plus a 24x7 mental health helpline for all-round support.
5 Employee Referral Bonus: Receive INR 15,000 for every successful employee referral –
bring great talent to upGrad and get rewarded.
6 Impact & Exposure: Build and lead your own team, manage end-to-end centre operations,
and directly shape learner journeys and business outcomes.
Key Responsibilities
* Own centre performance by driving admissions, revenue, and learner success while
managing day-to-day operations.
* Build, lead and coach a high-performing team of counsellors, tele-callers, and instructors to
consistently achieve targets.
* Analyze performance metrics (enrollments, conversions, revenue, learner satisfaction) and
take proactive steps to improve outcomes.
* Design and implement local growth strategies in collaboration with the Marketing team to
increase footfall and brand visibility.
* Ensure a seamless student journey from enquiry to graduation, with high satisfaction,
retention, and referral rates.
* Streamline processes within the centre to maximize efficiency, compliance, and adherence
to upGrad’s brand standards.
* Act as the bridge between learners, instructors, franchise partners, and central teams,
ensuring alignment and delivery excellence.
Skills & Experience
* Graduate/Postgraduate with 5–6 years of proven experience in sales management,
preferably in education or related industries.
* Strong leadership and people management skills, with the ability to motivate teams to
consistently achieve and exceed targets.
* Demonstrated track record of delivering revenue growth and managing operations.
* Excellent communication, interpersonal, and problem-solving skills.
* Entrepreneurial mindset with strong ownership of outcomes.
Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate
on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual
orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need.
Job Types: Full-time, Permanent
Pay: ₹60,000.00 - ₹95,000.00 per month
Benefits:
Commuter assistance
Health insurance
Leave encashment
Life insurance
Provident Fund
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Centre Manager position is now open for candidates interested in the Education Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.
