Job Description
We are recruiting for a motivated and detail-oriented Centre Services Coordinator to drive retail and merchandise performance across the Sydney Gymnastic & Aquatic Centre and ONE55 Health & Fitness.
About the Role:
In this hands-on role, you will manage and grow retail and merchandise operations by ensuring product offerings are relevant, well-presented, and aligned with our diverse customer base. You will work closely with internal teams and external suppliers to deliver innovative retail strategies and maximise sales opportunities.
You will also support customer enquiries, manage orders, and play a key role during major event days to drive retail engagement and spend.
Key responsibilities:
Drive retail performance through effective merchandising, pricing, and product placement
Plan and deliver creative retail campaigns and promotions aligned with centre activities
Analyse sales data and customer trends to forecast demand and optimise product ranges
Collaborate with suppliers and stakeholders to manage stock, pricing, and delivery timelines
Maintain high visual merchandising standards across all retail spaces
Support sales growth, productivity targets, and customer engagement initiatives
Provide exceptional customer service and support team members in selling retail products
Build strong relationships with customers, teams, and external partners
Develop and maintain monthly visual merchandising standards
Liaise with key department managers to ensure promotions are in line with activities in-centre
Source quotes, order and distribute Member Uniforms, merchandise and café items
Our perfect fit:
We are looking for a proactive and customer-focused professional who thrives in a busy, fast-moving environment. Someone with a strong eye for detail, commercial awareness, and a passion for creating engaging retail experiences.
You will have:
Experience in a customer-facing role, with strong service and communication skills
A keen interest in retail, merchandising, or sales performance
Strong organisational skills and the ability to manage multiple priorities
Confidence working with stakeholders and building relationships
A customer-first mindset with a focus on continuous improvement
Desirable:
Experience in merchandising or retail coordination
Certificate IV in Retail Management
Knowledge of sport, recreation, or hospitality environments
Why join us?
Work across two leading facilities: SGAC & ONE55
Supportive team and leadership
Opportunities to bring creativity and innovation into your role
Access to great staff benefits including gym membership and onsite perks
Daily meal provided while on shift
Uniform supplied
Free undercover parking on site
Complimentary gym membership to support your own health and wellbeing
Great staff discounts
Applications close 5pm 12 April 2026.
💡 Quick Summary
Seeking a career-building opportunity? The Centre Services Coordinator position is now open for candidates interested in the Event Management Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
