Job Description
Job Title: CFS Sales Executive / Manager (Logistics)
Role Overview
The CFS Sales professional is responsible for generating business for Container Freight Station services, including import/export handling, storage, consolidation, and value-added logistics services. The role focuses on building relationships with exporters, importers, freight forwarders, and shipping lines.
Key Responsibilities
1. Business Development
Identify and acquire new customers (exporters, importers, CHA/clearing agents, freight forwarders).
Promote CFS services such as stuffing, de-stuffing, warehousing, and bonded storage.
Achieve monthly/quarterly sales targets.
2. Client Relationship Management
Maintain strong relationships with existing clients.
Handle client queries, pricing negotiations, and service customization.
Ensure high customer satisfaction and retention.
3. Coordination & Operations Support
Coordinate with operations team for smooth cargo handling.
Ensure timely movement of containers between port and CFS.
Monitor cargo status and resolve delays or issues.
4. Market Intelligence
Track competitor pricing and services.
Identify new business opportunities and trade lanes.
Stay updated on port regulations and logistics trends.
5. Documentation & Reporting
Prepare sales reports, MIS, and pipeline updates.
Maintain CRM data of clients and leads.
Assist clients with basic documentation requirements if needed.
Key Skills Required
Strong knowledge of logistics, shipping, and CFS operations
Sales and negotiation skills
Customer relationship management
Good communication (English + local language preferred)
Problem-solving and coordination abilities
Qualifications
Bachelor’s degree (preferred: Logistics, Supply Chain, Business, or Commerce)
2–8 years of experience in logistics/CFS/port-related sales
Knowledge of import/export procedures is a plus
KPIs / Performance Metrics
Revenue generation
New client acquisition
Volume handled (TEUs/tonnage)
Customer retention rate
Conversion ratio of leads
Job Types: Full-time, Permanent, Fresher
Pay: ₹30,000.00 - ₹35,000.00 per month
Application Question(s):
How many years of experience do you have in logistics or CFS sales?
Do you have experience working with Container Freight Stations (CFS)?
Are you familiar with import/export procedures and documentation?
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The CFS Sales Executive / Manager position is now open for candidates interested in the Transportation & Logistics sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Transportation & Logistics is a plus.
