Job Description
Job Req ID:
24244
Posting Date:
3 Oct 2026
Function:
Customer Service
Location:
Dundahera, Sector 21, Gurugram, India
Salary:
Competitive
Job Req ID:
Posting Date:
Function:
Location:
Salary:
Why this job matters
Change Management aims to maximise the number of successful IT changes by ensuring that risks have been adequately assessed, authorised, and safely deployed into live environments, limiting unintentional impact to our customers.
Tenure:
Relevant Change Management Exp: 3+ years.
Total Experience 4 - 7 years.
Key Responsibility:
Owns the change Request for its lifecycle end to end.
Has autonomy over the Agile Governance of the change Request.
Follows ITIL latest framework.
Dealing variety of queries from all levels of management within BT Group.
CM should act as change control board and Agile governance techniques.
Liaise with the other teams within BT to ensure the correct ownership of customers on the system.
Coordinate with other departments across...
24244
Posting Date:
3 Oct 2026
Function:
Customer Service
Location:
Dundahera, Sector 21, Gurugram, India
Salary:
Competitive
Job Req ID:
Posting Date:
Function:
Location:
Salary:
Why this job matters
Change Management aims to maximise the number of successful IT changes by ensuring that risks have been adequately assessed, authorised, and safely deployed into live environments, limiting unintentional impact to our customers.
Tenure:
Relevant Change Management Exp: 3+ years.
Total Experience 4 - 7 years.
Key Responsibility:
Owns the change Request for its lifecycle end to end.
Has autonomy over the Agile Governance of the change Request.
Follows ITIL latest framework.
Dealing variety of queries from all levels of management within BT Group.
CM should act as change control board and Agile governance techniques.
Liaise with the other teams within BT to ensure the correct ownership of customers on the system.
Coordinate with other departments across...
💡 Quick Summary
Seeking a career-building opportunity? The Change Management | Senior Associate position is now open for candidates interested in the Remote Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
