Channel and Segment Information Analytics - Lead-(2300005694) Job :Retail Banking Primary Location :Asia-India-Mumbai Schedule :Full-time Employee Status :Permanent Posting Date :23/Mar/2024, 7:14:47 AM Unposting Date :Ongoing Roles and Responsibility • The job holder is responsible for managing analytics for branch strategy. The person will be delivering profitability, scorecard, P&L and customer analysis to Business to facilitate revenue growth, cost optimization thereby leading to increased profitability Branch Strategy Analysis • Identifying high potential areas (based on Location Intelligence, market potential, competition threat) for relocation plan • Alignment of most optimum customer to branch combination based on segment, affluence level, proximity • Branch profitability: Enabling branches to improve profitability through financial models and analytical frameworks/models like Valuation models, cluster analysis, decision trees and peer benchmark to identify framework for each branch to achieve optimum profitability • Using visualization tools like Map to create visualizations and simulation tools • Financial Planning: Top-line and bottom-line budgets at GL/Product/Segment level for each branch Products & Sales Analysis • Identifying opportunities for Cross-sell, campaigns, identify mis-selling, optimum product type/ticket size through statistical models, text mining, income estimation models, customer life cycle/events, and external data sources collaborating with Wealth team • Designing analytical dashboards for CR Head to track key business drivers like sales quality, performance v/s industry, resource performance • Portfolio deepdive and diagnosis for all CASA products (Affluent, Mass Affluent, Salary, NRI) Delivering Profitability, Scorecard & Customer Analysis • Work with the strategy and SBIM team to ensure that requisite MI are rolled out on time • Work with Director & Lead - CR Strategy, Efficiency & Workforce Management to coordinate with Group for Profitability and Headcount analysis • End to end management of Decile analysis activity management across diverse geographic footprint in symbiosis with Area Directors. • Always ensure the smooth functioning of the frontline team as per the laid down standards for MI. • Working with SBIM team and resolving queries / issues raised by the business. • Consolidation of all the scorecards & MI • Resolving the identified gaps in scorecard by taking right action. • Prepare scorecard Analysis & report for Business. MI & Flashes • Creation of new MIS as per business requirements • Ensure that regular Revenue and Cost Flash is delivered with 100% accuracy across frontline • Monitor Working profit and Operating Profit for the channel on monthly basis • Compute and monitor/ track year over year changes in OP and CIR across branch network • Providing inputs and forecasts for better execution of business. • Identifying and bridging the gap between actual and expected performance along with the central team. Regulatory & Business Conduct • Display exemplary conduct and live by the Group's Values and Code of Conduct. • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders • Products & Segments • Channels • Digital Banking • Property Team • Finance Our Ideal Candidate Role Specific Technical Competencies • Profitability Analysis • Budget Management • Data Gathering and Reporting • Knowledge of Sales Channels • Pricing Models and Analytics About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum • Flexible working options based around home and office locations, with flexible working patterns • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. • Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website