Description
Channel Relationship Manager-(WD45129)
Position Title : Channel Relationship Manager– IBG 4
Department : SME- IBG 4, India
Reports To : Regional Segment Head
Job Purpose
To acquire New-to-bank (NTB) customers to scale our liabilities portfolio
Key Accountabilities
• Actively source for prospects via cold calling, personal network and partners/channels' network.
• Drive Liabilities Sales through NTB acquisition of Liabilities clients for operating accounts, term deposits and other transaction banking products in line with the targets set out.
• Be an avid advocate of DBS Banking and be very well versed in our positioning, competitive advantage and be able to recommend the right solutions based on customers' needs
• Keep yourself updated on various offerings available in the network
• Organise marketing activities to get sources of lead generation and new business
Experience
Good understanding of the sales process through preferably prior sales experience of 2- 3 years
Prior Liabilities, Cash Management, Trade and Foreign Exchange selling experience is desirable
Market knowledge and experience in the Mid-market / SME segment, with reference to customer preferences and requirement would be preferable.
Education / Preferred Qualifications
A graduate or equivalent degree (with experience / understanding of banking and sales), Computer proficiency (Acquaintance with internet and MS Office) with relevant experience of selling in banking /NBFC financial products.
Core Competencies
Customer-centric, not product-centric
Good technical knowledge of cash management/ transaction banking business
Good team worker
Good customer and relationship management skills.
Good interpersonal and communications skills.
Good problem solving, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods
Well versed in AML risk
Technical Competencies