Role Summary

In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management –Agents.
• Manage the daily activity of producers to ensure strong pipeline.
• Coach and guide to cross sell and grow the business
• Make individual agents grow at least 20% for every year
• Ensuring IRDA compliance regarding licensing and commission payments of agents
• Responsible for ensuring quality of applications
• Support/guide the producers in all activities related to policy services
• Train agents on products, process and USP's of Co.
Key Accountabilities/ Responsibilities
• Responsible for Achieving overall Gross Written Premium
• Responsible for sustainable Profitability
• To maintain the Hygiene
• Recruitment and retentio of agengts
• Responsible for Activation
Stakeholder interfaces

Internal Stakeholders
• Operations (BOPs& COPs) – for the issuance of policies
• Underwriter – for analyzing the risk factor
• Finance Team – Taxations handling
• Human Resources – to share foresights into the business and build the talent pool accordingly
• Training Team – for train the employees
• NSM/RSM/ASM – for some suggestions

External Stakeholders
• Agents
• Broker
Experience
• 1-2 years of experience in insurance
• At least 3 to 4 years of experience of leading a company/ business line in Retail Sales.
Education
• Any Graduation