Job Description
Key Responsibilities:
• Handle chargeback and dispute recovery cases related to digital payments, banking transactions, and merchant settlements.
• Manage and respond to cyber complaints and BO (Bank Ombudsman) complaints within defined timelines.
• Investigate disputed transactions by coordinating with banks, payment gateways, and internal departments.
• Prepare and maintain detailed MIS reports using MS Excel for daily, weekly, and monthly performance tracking.
• Ensure compliance with company policies, regulatory requirements, and audit standards.Analyze root causes of disputes
• Handle chargeback and dispute recovery cases related to digital payments, banking transactions, and merchant settlements.
• Manage and respond to cyber complaints and BO (Bank Ombudsman) complaints within defined timelines.
• Investigate disputed transactions by coordinating with banks, payment gateways, and internal departments.
• Prepare and maintain detailed MIS reports using MS Excel for daily, weekly, and monthly performance tracking.
• Ensure compliance with company policies, regulatory requirements, and audit standards.Analyze root causes of disputes
💡 Quick Summary
Seeking a career-building opportunity? The Chargeback & Dispute Recovery Executive position is now open for candidates interested in the Bank Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
