Job Description
Chat - Customer service representative
Email or Web Chat Customer Service Representative
Join us at TTEC where we welcome Customer Service Representatives who have a passion for helping others. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-an upbeat and supportive nature that will shine through as you help customers dream big. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
What you might be doing on a typical day:
Receive and respond to customer inquiries concerns over email, chat or the web
Maintain and support customer cases and inquiries through satisfactory completion
Wow customers with your ability to answer their questions and solve their problems with professionalism
Ultimately you will provide excellent customer service that keeps the customer coming back
Online Customer Service Champions, like you, receive:
Fun, talented and witty teammates
Knowledgeable, supportive and engaged leadership
Family-friendly environment
Career-growth and lots of learning opportunities for aspiring minds
Diverse, inclusive and community-minded organization
And yes. ..all the competitive pay and benefits that'd you'd expect (and some that just might surprise you)
The basic stuff you'll need:
Superior customer service skills and team work
Ability to solve complex situational problems and independently make decisions based on available information and experience
Exceptional written business communication skills
Computer savvy with Microsoft office skills
Higher secondary school certification required, college degree preferred
The passion and drive to make a difference
Experience in a service industry such as BPO, call center, hospitality, retail or other customer service-oriented organization preferred
Must live in or willing to relocate to Ahmedabad (assistance provided)
Should have a broadband connection with a minimum speed of 15 mbps
We are family:
Being bold, passionate and real. It's what connects us here at TTEC. Does this describe you too? If so, we hope you'll join us! Here, you'll find a place where you can be your confident, genuine self and work with a team as passionate as you are about making a positive impact. You'll connect with other friendly faces who are committed to their work, have a sense of purpose, and can handle adversity with humor and grace. We support and encourage each other to succeed and love what we do. And did we mention that we are fun, talented and witty (and modest)? We're all that too.
Sound like you? Then come connect with us! Click on the Apply Now button now. Even better, complete your application, then share this opportunity to experience the fun of working with friends (besides us, of course)!
For more information about TTEC, visit or search #ExperienceTTEC throughout social media to engage in the global conversation.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
Email or Web Chat Customer Service Representative
Join us at TTEC where we welcome Customer Service Representatives who have a passion for helping others. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-an upbeat and supportive nature that will shine through as you help customers dream big. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
What you might be doing on a typical day:
Receive and respond to customer inquiries concerns over email, chat or the web
Maintain and support customer cases and inquiries through satisfactory completion
Wow customers with your ability to answer their questions and solve their problems with professionalism
Ultimately you will provide excellent customer service that keeps the customer coming back
Online Customer Service Champions, like you, receive:
Fun, talented and witty teammates
Knowledgeable, supportive and engaged leadership
Family-friendly environment
Career-growth and lots of learning opportunities for aspiring minds
Diverse, inclusive and community-minded organization
And yes. ..all the competitive pay and benefits that'd you'd expect (and some that just might surprise you)
The basic stuff you'll need:
Superior customer service skills and team work
Ability to solve complex situational problems and independently make decisions based on available information and experience
Exceptional written business communication skills
Computer savvy with Microsoft office skills
Higher secondary school certification required, college degree preferred
The passion and drive to make a difference
Experience in a service industry such as BPO, call center, hospitality, retail or other customer service-oriented organization preferred
Must live in or willing to relocate to Ahmedabad (assistance provided)
Should have a broadband connection with a minimum speed of 15 mbps
We are family:
Being bold, passionate and real. It's what connects us here at TTEC. Does this describe you too? If so, we hope you'll join us! Here, you'll find a place where you can be your confident, genuine self and work with a team as passionate as you are about making a positive impact. You'll connect with other friendly faces who are committed to their work, have a sense of purpose, and can handle adversity with humor and grace. We support and encourage each other to succeed and love what we do. And did we mention that we are fun, talented and witty (and modest)? We're all that too.
Sound like you? Then come connect with us! Click on the Apply Now button now. Even better, complete your application, then share this opportunity to experience the fun of working with friends (besides us, of course)!
For more information about TTEC, visit or search #ExperienceTTEC throughout social media to engage in the global conversation.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
💡 Quick Summary
Seeking a career-building opportunity? The Chat | Customer service position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.