Answer incoming communications from customers
Connect and resolve issues with customers using written communication only
What You Bring to the Role

1 year or more customer service experience – Freshers welcome to apply
Great written communication skills including grammar and spelling
6 months or more of customer services experience
High School Diploma
Computer savvy
Flexibility to work in a 24/7 environment
Broadband connection with minimum 15 mbps speed
What You Can Expect

Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you
Job Type: Full-time

Salary: From ₹20,000.00 per month

Benefits:

Commuter assistance
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Schedule:

Rotational shift
Supplemental pay types:

Overtime pay
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus
Ability to commute/relocate:

Ahmedabad, Ahmedabad - 380059, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Do you have power backup?
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

English (Preferred)
Hindi (Preferred)